At a Glance
- Tasks: Create unforgettable guest experiences and provide tailored service with a smile.
- Company: Join Cairn Group, a leading UK hospitality company with a supportive culture.
- Benefits: Earn service charge, enjoy discounts, and access real-time pay management.
- Other info: Celebrate your achievements with awards and enjoy year-round incentives.
- Why this job: Be part of a dynamic team and grow your career in the exciting world of hospitality.
- Qualifications: A warm personality, teamwork skills, and a proactive approach to service.
The predicted salary is between 22000 - 26000 £ per year.
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career you’re proud of.
About the Role:
As Waiting Staff at Cairn Group, you’ll be at the heart of every guest interaction—bringing energy, enthusiasm, and personal touches that make every visit feel special. You’ll greet each guest with a warm welcome, take pride in presenting food and drink to the highest standard, and offer attentive, tailored service that anticipates guest needs and exceeds expectations. With a focus on teamwork and a commitment to creating unforgettable experiences, you’ll help ensure every guest leaves with a smile—and looks forward to returning.
About You:
- A Hospitality Hero – With a warm personality, you create a positive, welcoming atmosphere for every guest.
- A Service Superstar – Your enthusiasm and proactive approach make each guest feel seen and valued.
- A Team Player – You support your colleagues and work together to keep service running smoothly.
- Cool Under Pressure – You thrive in a fast-paced environment and stay composed no matter how busy it gets.
- A Polished Professional – You present yourself with confidence and take pride in every detail of service.
- Proactive & Organised – You manage your section efficiently, anticipate guest needs, and stay one step ahead.
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Service Charge & Gratuities: Your hard work pays off. Service charge and gratuities add a well-earned boost to your pay.
- Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.
- Stay, Relax and Recharge: Enjoy discounted stays across all our venues. Treat yourself or bring your friends and family along for a well-earned break.
- Delicious Discounts: Indulge a little with discounts off food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
- Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Bereavement Leave: When life gets tough, we ensure you have the time and support you need to be with your loved ones.
- Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
Waiting Staff in London employer: Treehouse Hotel London
Cairn Group is an exceptional employer in the hospitality sector, offering a vibrant and supportive work culture where every team member is valued. With a strong focus on employee growth through various training programmes and recognition initiatives, staff can build rewarding careers while enjoying a range of benefits including real-time pay access, discounts on stays and dining, and wellness support. Located in the UK, Cairn Group fosters a sense of community and teamwork, making it an ideal place for those passionate about delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Cairn Group's values and mission. This way, you can show how your personality and work ethic align with their focus on respect, integrity, and excellence.
✨Tip Number 2
Practice your hospitality skills! Think of examples where you've created a positive guest experience or worked well in a team. Being able to share these stories will help you stand out as a true Hospitality Hero during your interview.
✨Tip Number 3
Dress to impress! As a polished professional, your appearance matters. Make sure you look sharp and presentable for your interview, reflecting the high standards Cairn Group expects from its waiting staff.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and organised—qualities that Cairn Group values in their team members.
We think you need these skills to ace Waiting Staff in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application to the Waiting Staff role. Highlight your experience in creating memorable guest experiences and how you embody the qualities of a Hospitality Hero and Service Superstar.
Keep It Professional:While we love a friendly tone, remember to keep it professional too. Proofread your application for any typos or errors, and make sure it reflects your polished professionalism—just like you would in front of our guests!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll be one step closer to joining our amazing team at Cairn Group.
How to prepare for a job interview at Treehouse Hotel London
✨Know the Company
Before your interview, take some time to research Cairn Group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Personality
As waiting staff, your personality is key! Be ready to demonstrate your warm and welcoming nature during the interview. Share examples of how you've created positive experiences for guests in the past, and let your enthusiasm shine through.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and teamwork. Think of specific situations where you’ve successfully managed a busy environment or supported a colleague. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and present yourself professionally for the interview. Pay attention to details like grooming and attire, as this reflects your commitment to providing polished service.
