At a Glance
- Tasks: Ensure guest safety and smooth operations through regular patrols and incident response.
- Company: Join Cairn Group, a leading UK hospitality company with a supportive culture.
- Benefits: Real-time pay access, pension scheme, paid personal days, and wellness support.
- Other info: Opportunities for career growth and recognition through awards and incentives.
- Why this job: Be the calm presence that creates memorable experiences for guests in a dynamic environment.
- Qualifications: Experience in security, excellent communication skills, and a proactive mindset.
The predicted salary is between 28000 - 30000 £ per year.
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality?
At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop.
Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued.
With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you’re proud of.
About the Role
At Cairn Group, we’re proud to create a welcoming and safe environment where our guests and teams feel truly cared for.
As a Security Officer, you’ll be the calm, confident presence that ensures smooth operations and peace of mind across the property.
You’ll safeguard our guests, colleagues, and hotel assets by conducting regular patrols, monitoring security systems, and responding to incidents with professionalism and urgency.
Whether you’re resolving complaints, enforcing access control, or supporting emergency procedures, you’ll help maintain a secure and memorable guest experience.
This is a hands-on role that involves being on your feet, so you’ll bring a positive attitude and the stamina to support our fast-paced environment.
About You…
You’ll be an individual who thrives on responsibility, operates with integrity, and is comfortable being the go-to person in high-pressure moments.
We’re looking for someone who has
- Previous experience in a similar security role (hospitality or customer-facing setting ideal)
- A calm, professional manner and ability to de-escalate tense situations
- High attention to detail and strong situational awareness
- Excellent communication skills (written and verbal)
- A proactive, problem-solving mindset
- The flexibility to work evenings, nights, weekends, and holidays as part of a 24-hour operation
- SIA License (desirable) and basic First Aid knowledge
Benefits
- Get Paid in Real-Time with Wagestream: Track your pay live, access funds when needed, build savings, and get expert financial tips—all in real time.
- Pension Scheme & Retirement Planning: Build long-term financial security with our pension plan and retirement support.
- Paid Personal Days & Annual Leave: Recharge with paid personal days, plus extra leave for long service milestones.
- Bereavement Leave: When life gets tough, we ensure you have the time and support you need to be with loved ones.
- Employee Assistance Programme (24/7): Confidential support for your wellbeing, anytime, anywhere.
- Competitive Vision Care: Take care of your eyes with our vision benefits.
- Spa & Leisure Discounts: Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Stay, Relax & Recharge: Discounted stays across all our venues for you, your family, and friends.
- Delicious Discounts: Enjoy food and drink savings across our hotels, bars, and restaurants.
- Retail, Cinema & Fun Discounts: Savings on shopping, cinema trips, and fun days out.
- Rise with Us: From apprenticeships to leadership programmes, we’ll support you to grow and achieve your career goals.
- Career Advancement Opportunities: As we grow, so do your opportunities for progression.
- Superstar Awards: Monthly recognition for team members who bring our values to life.
- Long-Service Awards: Celebrate milestones from your first year onwards, with rewards and extra annual leave.
- Team Member Recognition Programme: Earn rewards and pay it forward by celebrating others.
- Year-Round Incentives: Enjoy fun challenges, surprise perks, and exciting incentives throughout the year.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join.
- Designed by Nature Work Environment: Thrive in a workplace that’s inspired by nature, designed to energise and support you.
About Us
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development.
Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do.
We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet.
Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
#INDLP
Security Officer in London employer: Treehouse Hotel London
Treehouse Hotel London is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. With a focus on employee growth, we provide ample opportunities for professional development and networking within the dynamic London hotel market. Join us to be part of a team that values innovation and aims to make every corporate event memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Treehouse Hotel London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Treehouse Hotel London
Don't be shy about reaching out to Treehouse Hotel London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Security Officer in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Treehouse Hotel London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Treehouse Hotel London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
