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- Tasks: Grow strategic client relationships in the Retail sector and drive revenue expansion.
- Company: Dynamic company focused on innovative solutions for retail clients.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Be a trusted advisor and make a real impact in the retail industry.
- Qualifications: 10+ years in consulting or account management with a focus on retail.
- Other info: Join a collaborative team and stay ahead of industry trends.
The predicted salary is between 48000 - 72000 £ per year.
Location: London (U.K.)
As an Account Management specialist, you will own and grow existing strategic client/s relationships within the Retail sector. This role focuses on deepening partnerships, expanding revenue within assigned accounts, and serving as a trusted advisor to retail clients across business and technology functions. You will be accountable for account health, revenue growth, and long-term client satisfaction.
Key Responsibilities- Account Growth & Revenue Expansion
- Drive growth within existing accounts through selling of analytics, data engineering, data science, and AI/ML solutions.
- Own the full opportunity lifecycle within assigned accounts—from opportunity identification and solution shaping to proposal development, negotiation, and closure.
- Develop and execute strategic account plans aligned to client priorities and revenue targets.
- Build and maintain a healthy account-level pipeline and consistently meet growth objectives.
- Client Relationship & Account Ownership
- Serve as the primary relationship owner for assigned existing accounts, acting as a trusted advisor to senior client stakeholders.
- Build and maintain strong relationships with business, digital, analytics, and technology leaders.
- Develop a deep understanding of client business priorities, operating models, and competitive pressures in the retail landscape.
- Consultative & Solution-Led Engagement
- Partner with clients to identify opportunities across the retail value chain, including merchandising, pricing, promotions, supply chain, inventory optimization, e-commerce, omnichannel, customer experience, loyalty, and personalization.
- Translate retail business challenges into scalable, data- and analytics-driven solutions.
- Collaborate closely with Data Analytics, Data Engineering, and Data Science teams to co-create tailored client solutions.
- Lead proposal creation, client presentations, and executive-level discussions.
- Client Advocacy & Delivery Alignment
- Act as the primary escalation point for client issues and ensure delivery excellence in collaboration with internal delivery and engagement teams.
- Ensure alignment between client expectations and delivery outcomes to drive high client satisfaction, retention, and renewal.
- Support contract renewals, scope expansions, and long-term engagement continuity.
- Industry & Market Insight
- Stay current on Retail and Consumer industry trends, including digital commerce, omnichannel transformation, AI-driven merchandising, demand forecasting, and customer analytics.
- Provide market and client insights to internal teams to inform solution development and positioning.
- Performance Management
- Own account-level KPIs including revenue growth, pipeline health, client satisfaction, and engagement expansion.
- Provide accurate forecasting, account reviews, and account growth plans to leadership.
- Contribute to portfolio-level growth strategies for Retail and Consumer accounts.
- 10+ years of experience in consulting, IT services, analytics, or technology services.
- Strong background in Retail, CPG, or Consumer account management, client partnership, or relationship management roles.
- Proven track record of growing revenue within existing enterprise retail accounts.
- Solid understanding of data analytics, data engineering, AI/ML, and digital platforms in retail environments.
- Demonstrated ability to manage complex, multi-stakeholder retail accounts.
- Retail domain experience across one or more areas: merchandising, pricing & promotions, supply chain & inventory, e-commerce, omnichannel, customer analytics, or loyalty.
- Hands-on experience with proposal development, renewals, and contract expansions.
- Strong consulting mindset with the ability to articulate business value to retail stakeholders.
- Excellent leadership, communication, negotiation, and presentation skills.
- Strong appreciation of IT tools, platforms, and solution architectures used in retail.
- Flexibility to travel as needed to support existing client engagements.
Account Management Specialist in England employer: Tredence Inc.
Contact Detail:
Tredence Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Management Specialist in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in account management and your understanding of data analytics and AI/ML solutions. Tailor your conversations to demonstrate how you can drive growth and client satisfaction.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their business priorities and challenges in the retail landscape. This will help you position yourself as a trusted advisor during discussions and show that you’re genuinely interested in their success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining our team!
We think you need these skills to ace Account Management Specialist in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Management Specialist role. Highlight your experience in retail and how you've successfully managed client relationships. We want to see how you can bring value to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive revenue growth and client satisfaction. Use numbers and examples to make your case stand out. We love seeing quantifiable success!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can build strong relationships with clients, so show us your communication style and how you connect with others. Be yourself, and let us see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Tredence Inc.
✨Know Your Retail Landscape
Before the interview, dive deep into the retail sector. Understand current trends like digital commerce and AI-driven merchandising. This knowledge will help you speak confidently about how you can add value to their clients.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained strong client relationships in the past. Highlight your consultative approach and how you've acted as a trusted advisor to stakeholders. This is crucial for an Account Management Specialist role.
✨Demonstrate Your Solution-Driven Mindset
Be ready to discuss specific instances where you've identified business challenges and translated them into data-driven solutions. This will show your ability to partner with clients effectively and drive growth within accounts.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle client issues or drive account growth. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and strategic thinking.