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- Tasks: Lead the development of Treatwell's Core payments systems for smooth financial operations.
- Company: Join Treatwell, a leading salon management software with over 50,000 partners across Europe.
- Benefits: Enjoy 28 days holiday, monthly vouchers, and a perks platform for discounts and growth.
- Why this job: Be part of a dynamic team revolutionising the hair and beauty community with impactful solutions.
- Qualifications: Experience in product management, especially in payments or fintech, with strong data analysis skills.
- Other info: Treatwell is committed to inclusivity and welcomes applicants from all backgrounds.
The predicted salary is between 28800 - 42000 £ per year.
Product Manager – Payments
In this role, you’ll take the lead in shaping Treatwell’s Core payments systems — making sure money flows in and out of the business smoothly, accurately, and on time. From how partners pay us, to how we pay them, you’ll build simple, reliable, and compliant solutions that support the everyday financial operations of our platform. As the Product Manager for Core Finance, your focus will be on delivering a seamless, efficient, and partner-friendly payment experience. This includes everything from billing, invoicing, and subscriptions to commissions and chargebacks. You’ll also play a key role in keeping our platform compliant with regulations like DAC7 and PSD2 (and upcoming PSD3), while reducing manual work through smart automation.
This role is central to the success of teams across both our SaaS and Marketplace businesses. By managing and improving our financial infrastructure, you’ll help enable faster product delivery, unlock new commercial opportunities, and support a better experience for our salon partners and internal teams alike.
You will be responsible for:
- Defining a clear and customer-focused roadmap for Treatwell’s Core Payments area.
- Owning the end-to-end money flow — from collecting payments from partners to paying them out — ensuring accuracy, timeliness, and transparency.
- Ensuring compliance with financial regulations such as KYC, DAC7, PSD2, and PSD3, while supporting fraud checks and risk management.
- Supporting the evolution of our partner subscription model, supporting tailored pricing for different partner needs.
- Overseeing critical financial processes like billing, invoicing, commission calculations, and partner chargebacks — continuously seeking ways to improve efficiency.
- Collaborating closely with the finance and operations teams to ensure reliable reporting and smooth reconciliation.
- Acting as a trusted partner to cross-functional teams across SaaS and Marketplace, ensuring payment systems support their goals and unlock business value.
- Communicating clearly with stakeholders about priorities, trade-offs, and progress, keeping everyone aligned and informed.
About you:
- You have solid experience as a Product Manager, ideally in payments, fintech, but also SaaS or Marketplace environments.
- Skilled in data analysis, with the ability to translate insights into scalable solutions that improve customer experience.
- Confident working on financial systems like billing, invoicing, payments, and subscriptions — and making them simple for users.
- Familiar with platforms like Stripe, Adyen, or GoCardless, and understand the challenges of building around them.
- Comfortable with compliance topics such as KYC and DAC7, and experienced in collaborating with legal and finance teams.
- You enjoy solving operational challenges through AI, automation and efficient processes.
- A clear communicator who brings cross-functional teams together to tackle complex problems.
- Collaborative, proactive, and energized by dynamic, fast-paced environments.
- Results-driven, with a proven ability to deliver impactful changes in fast-paced environments.
- Detail-oriented and always looking to improve the systems you own.
About Treatwel
Hi, we’re Treatwell. Nice to meet you.
We’re a team of 700 passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading bookings platform, working with over 50,000 salon partners across 13 countries, processing over 8 million bookings every month. And….breathe.
But we’re not done yet. We’re on an exciting journey to digitally revolutionise the hair and beauty community.
If this excites you, we might just have the role for you.
We\’ll treat you with
- 28-days holiday, plus bank holidays
- Monthly 40€/£ Treatwell vouchers so you can treat yourself too
- Benefits platform offering cycle to work scheme, high street discounts and other perks
- Growth funds for you to develop and grow with your team
- Mental health support through our partnership with Plumm
Equal Ops
Treatwell is an ‘Open to All’ employer and warmly welcomes everybody to the team. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application
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Product Manager employer: Treatwell
Contact Detail:
Treatwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Familiarise yourself with Treatwell's payment systems and the specific challenges they face. Understanding platforms like Stripe, Adyen, or GoCardless will give you an edge in discussions and show your genuine interest in the role.
✨Tip Number 2
Brush up on compliance regulations such as KYC, DAC7, PSD2, and upcoming PSD3. Being well-versed in these topics will demonstrate your readiness to tackle the compliance aspects of the role effectively.
✨Tip Number 3
Prepare to discuss how you've used data analysis to improve customer experiences in previous roles. Highlighting specific examples will showcase your ability to translate insights into actionable solutions.
✨Tip Number 4
Emphasise your collaborative skills by sharing experiences where you've successfully worked with cross-functional teams. This will illustrate your capability to bring different stakeholders together to achieve common goals.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, particularly in payments or fintech. Emphasise your skills in data analysis and any familiarity with financial systems like billing and invoicing.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving customer experiences through payment solutions. Mention specific examples of how you've successfully managed financial processes or collaborated with cross-functional teams in the past.
Showcase Compliance Knowledge: Since compliance is crucial for this role, include any experience you have with regulations like KYC, DAC7, PSD2, or PSD3. Highlight your ability to work with legal and finance teams to ensure adherence to these regulations.
Demonstrate Problem-Solving Skills: Provide examples of how you've tackled operational challenges in previous roles. Discuss any innovative solutions you've implemented, especially those involving AI or automation, to improve efficiency in financial systems.
How to prepare for a job interview at Treatwell
✨Understand the Payment Landscape
Familiarise yourself with the current payment systems and regulations like KYC, DAC7, PSD2, and PSD3. Being able to discuss these topics confidently will show your expertise and readiness for the role.
✨Showcase Your Data Analysis Skills
Prepare examples of how you've used data analysis to drive product decisions in previous roles. Highlight specific instances where your insights led to improved customer experiences or operational efficiencies.
✨Demonstrate Cross-Functional Collaboration
Be ready to discuss how you've worked with finance, legal, and operations teams in the past. Emphasise your ability to communicate clearly and align different stakeholders towards common goals.
✨Prepare for Scenario-Based Questions
Think about potential challenges you might face in this role, such as managing compliance issues or improving financial processes. Prepare thoughtful responses that demonstrate your problem-solving skills and proactive approach.
