News Manager/Press Office Manager in London

DescriptionWe're looking for a brilliant PR Manager to build Treatwell's reputation and share of voice across Europe. Sitting within our Global Brand team, you'll lead PR across industry, consumer and corporate communications. You'll help make Treatwell famous with beauty customers while strengthening our position as the platform shaping the future of the hair and beauty industry. You'll set the European PR strategy, manage our network of agencies and work closely with local teams to turn global stories into locally relevant moments. From consumer campaigns and cultural trends to industry insight, product innovation and partner success stories, you'll find the stories that earn attention and build credibility. You'll need to understand both sides of our marketplace: the consumers looking for their next treatment and the salon professionals building their businesses on Treatwell. RequirementsLead our European PR strategyDevelop and deliver an integrated PR strategy across Treatwell's European markets, supporting our brand and commercial priorities. Create a clear, proactive communications calendar spanning campaigns, cultural moments, company news, product launches, industry trends and thought leadership. Balance global consistency with the local relevance needed to make stories land in different European markets. Build consumer fameLead PR for Treatwell's brand campaigns, partnerships, activations and key trading moments. Turn Treatwell's data, expertise and customer behaviour into timely, culturally relevant stories. Build strong relationships with beauty, lifestyle, travel and consumer media across Europe. Work closely with Brand Marketing, Social, Content, Influencer and Creative teams to create joined-up campaigns with earned potential built in from the start. Keep Treatwell connected to beauty culture, emerging treatments, talent, trends and the conversations shaping how people discover and book beauty. Strengthen our B2B and industry reputationPosition Treatwell as a trusted authority and champion for hair and beauty professionals. Work closely with Commercial, Product and Supply teams to uncover proof points, partner stories and industry insights that demonstrate Treatwell's value. Ensure the voices and realities of salon owners, stylists and beauty professionals are represented authentically in our communications. Lead agencies and local-market activationManage Treatwell's European PR agencies, in collaboration with Local Marketing Managers and Country Leads, setting clear briefs, priorities, targets and standards. Work closely with local market teams to identify opportunities, adapt global narratives and activate campaigns effectively. Give markets the tools, messaging and assets they need to move quickly while protecting a consistent Treatwell narrative. Review agency performance, budgets and ways of working, continually improving the effectiveness of our PR model. Build strong relationships across markets and create a collaborative PR community that shares ideas, opportunities and learnings. Support corporate communications, company announcements and executive profiling. Anticipate reputational risks and develop clear, considered responses. Coordinate issues and crisis communications across internal teams, agencies and markets when required. Monitor the media landscape and wider cultural conversation, helping the business understand emerging opportunities and risks. Establish clear reporting that connects PR activity to reach, relevance, reputation and commercial impact. What we're looking forSignificant experience in PR or communications, either in-house, agency-side or across both. Experience leading communications across multiple European markets. Strong knowledge of the beauty and wellness landscape, including the consumer, cultural and commercial forces shaping the industry. A proven ability to deliver both consumer and B2B PR. You know how to create excitement around a brand while also building serious industry credibility. Experience managing multiple PR agencies, budgets and cross-market programmes. Strong relationships across consumer, beauty, business, technology or trade media, with the ability to build new networks across markets. The ability to turn data, business priorities and complex product stories into clear, human narratives. Excellent writing, editing and verbal communication skills. A collaborative approach and confidence working across Brand, Commercial, Product, Growth, Data and local market teams. Commercial awareness and a clear understanding of how PR contributes to brand growth and business performance. Fluency in English. Additional European languages would be an advantage. Know how to bring structure, clarity and accountability to a complex market and agency network. Want to help build a brand that is culturally relevant, commercially effective and genuinely valuable to the professionals at the heart of the industry. What success looks likeTreatwell grows its share of voice and quality of coverage across priority European markets. Treatwell becomes a more visible and trusted voice within the hair and beauty industry. Agencies and local teams operate against shared priorities, with stronger accountability and measurable outcomes. Treatwell's spokespeople, partners, expertise and data are consistently turned into credible, compelling stories. BenefitsWe'll treat you with:28-days holiday, plus bank holidaysMonthly /40 Treatwell vouchers so you can treat yourself tooMental health support through our partnership with PlummBenefits platform offering cycle to work scheme, high street discounts and other perksGrowth funds for you to develop and grow with your teamA beneficial pension scheme and enhanced parental pay & leave policyA dynamic organisation with Thursday drinks in the officeJob SummaryID: 74E030501BDepartment: Marketing