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For Companies At a Glance
- Tasks: Lead and mentor a high-performing customer success team to achieve retention and growth.
- Company: A leading customer success firm in Greater London with a focus on technology.
- Benefits: Hybrid work model, comprehensive benefits package, and opportunities for personal growth.
- Why this job: Make a real impact by enhancing partner engagement and driving team success.
- Qualifications: Passion for technology and proven track record in achieving targets.
- Other info: Join a dynamic team and thrive in a culture of accountability.
The predicted salary is between 43200 - 72000 £ per year.
A leading customer success firm in Greater London is seeking a Customer Success Manager to lead and mentor a high-performing team. You will set clear goals, track performance, and create a culture of accountability while working cross-functionally to enhance partner engagement.
The ideal candidate is passionate about technology and has a track record of achieving retention and growth targets. This role offers a hybrid working model and a comprehensive benefits package.
Customer Success Team Lead - Hybrid Work & Growth Impact in London employer: Treatwell
Contact Detail:
Treatwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Team Lead - Hybrid Work & Growth Impact in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company's culture and values. We want to show that we’re not just a fit for the role, but also for the team!
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Confidence is key, and we want to nail those answers about our experience in customer success.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us top of mind and shows our enthusiasm for the role. Plus, it’s a great way to reiterate our passion for technology and growth.
We think you need these skills to ace Customer Success Team Lead - Hybrid Work & Growth Impact in London
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, make sure to highlight your enthusiasm for technology. We want to see how your passion aligns with our mission at StudySmarter and how it can drive success in the role.
Be Clear About Your Achievements: Don’t shy away from showcasing your past successes! Use specific examples to demonstrate how you've achieved retention and growth targets in previous roles. This helps us understand your impact and potential.
Tailor Your Application: Make your application stand out by tailoring it to the Customer Success Team Lead position. Mention how your skills and experiences align with the responsibilities outlined in the job description. We love seeing candidates who take the time to connect the dots!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Treatwell
✨Know Your Stuff
Make sure you understand the ins and outs of customer success. Brush up on key metrics like retention rates and growth targets, as well as the latest trends in technology that can impact customer engagement. This will show your passion and expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about specific situations where you set clear goals, tracked performance, and fostered accountability. Be ready to discuss how you can mentor others and create a high-performing culture.
✨Cross-Functional Collaboration
Since this role involves working across different teams, be prepared to talk about your experience collaborating with other departments. Share stories that highlight your ability to enhance partner engagement through teamwork and communication.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to customer success, their growth strategies, or how they measure team performance. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
