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- Tasks: Lead the design of consumer product experiences and oversee design development.
- Company: Join Treatwell, a vibrant marketplace connecting customers with salons through innovative apps.
- Benefits: Enjoy monthly vouchers, growth funds, cycle schemes, and mental health support.
- Why this job: Be part of a collaborative team that values creativity and customer impact.
- Qualifications: 4+ years in Product Design with a strong portfolio and excellent communication skills.
- Other info: This is a hybrid role; work from our London office at least twice a week.
The predicted salary is between 43200 - 72000 £ per year.
We seek a passionate and hands-on Product Design Lead to join our consumer design team. Treatwell’s consumer team focuses on the Marketplace where Customers connect with Salons to explore and book treatments predominantly through our iOS and Android apps. The role combines oversight of projects with design leadership, partnership with stakeholders, and reports directly to the Design Director. You’ll be responsible for shaping and delivering our consumer design process to launch products and services. You’ll also be responsible for advancing Treatwell’s design maturity by improving processes, supporting and coaching your cross-functional team, and inspiring the wider company.
You are a collaborative and imaginative leader with the right balance of creative vision, talent to create custom-crafted solutions, business knowledge, SaaS-enabled Marketplace experience, and ability to drive action. You deeply care about having an impact and pushing the boundaries.
You will be responsible for:
- Leading the design of Treatwell's consumer product experiences
- Growing the consumer design team to meet business demands and employee development needs
- Working closely with our Product Management, Product Engineering, and senior leadership to deliver stunning and effective work
- Overseeing all consumer product design development — including strategic collaboration with Product Managers, Heads of Product, and stakeholders
- Creating new workflows to improve the team’s internal activities, as well as the collaboration with other stakeholders
About you:
- Team first mentality
- Willingness to take risks and learn
- A relentlessly customer-focused mindset
- Proven track record of leading strong and effective design processes
- A portfolio that demonstrates thorough case studies or projects, a strong propensity for problem analysis, a good awareness of the tools needed to solve it, and a valuable output that gives evidence of good aesthetic sensitivity supported by a solid UX process
- Strong business acumen, with a solid understanding of how to achieve business objectives while meeting customer centricity and a high bar for design quality
- 4+ years of experience as a lead of Product Design or similar role
- Masterful communication in a multi-cultural, pan-european business environment — verbal and written
- Collaboration. Your best work is done in a highly collaborative way
NOTE: This is a Hybrid role, with the expectation to work from our London office at least 2 times per week (Office location: Treatwell, Fairfax House, Fulwood Place, London, UK)
If this excites you, we might just have the role for you. We’ll treat you with:
- Monthly £40 Treatwell vouchers so you can treat yourself too
- Benefits platform offering cycle to work scheme, high street discounts and other perks
- Growth funds for you to develop and grow with your team
- Cycle to work scheme
- A beneficial pension scheme and enhanced parental pay & leave policy
- Mental health support through our partnership with Plumm
Lead Product Designer - B2C employer: Treatwell
Contact Detail:
Treatwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Designer - B2C
✨Tip Number 1
Familiarise yourself with Treatwell's consumer design process and their marketplace model. Understanding how customers interact with salons through the app will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led design teams in the past. Be ready to discuss specific projects where you improved processes or mentored team members.
✨Tip Number 3
Highlight your experience with SaaS-enabled marketplaces. Be prepared to discuss how your design decisions have positively impacted user engagement and business outcomes in similar environments.
✨Tip Number 4
Prepare to discuss your approach to collaboration with cross-functional teams. Think of examples where you worked closely with product managers and engineers to deliver successful design solutions.
We think you need these skills to ace Lead Product Designer - B2C
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and requirements of the Lead Product Designer position at Treatwell. Familiarise yourself with their consumer design process and how it integrates with their iOS and Android apps.
Tailor Your Portfolio: Ensure your portfolio showcases relevant case studies that highlight your experience in leading product design, particularly in a B2C context. Include examples that demonstrate your problem-solving skills, aesthetic sensitivity, and effective UX processes.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for product design and your understanding of Treatwell's mission. Highlight your collaborative approach and how your experience aligns with their needs, especially in improving design processes and team development.
Highlight Your Leadership Skills: In your CV and application, emphasise your leadership experience and ability to inspire cross-functional teams. Provide specific examples of how you've successfully led design projects and collaborated with stakeholders to achieve business objectives.
How to prepare for a job interview at Treatwell
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your best work. Focus on case studies that demonstrate your design process, problem-solving skills, and the impact of your designs on user experience.
✨Emphasise Collaboration
Since the role requires working closely with various teams, be prepared to discuss your collaborative experiences. Share examples of how you've successfully partnered with product managers and engineers to deliver effective design solutions.
✨Demonstrate Business Acumen
Be ready to talk about how your design decisions align with business objectives. Show that you understand the balance between customer needs and business goals, and provide examples of how you've achieved this in past roles.
✨Prepare for Cultural Fit
Treatwell values a team-first mentality and a willingness to take risks. Be prepared to discuss how you embody these traits and how you can contribute to a positive team culture within a multi-cultural environment.
