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- Tasks: Lead the design of innovative consumer product experiences and shape our design process.
- Company: Join Treatwell, a dynamic marketplace connecting customers with salons.
- Benefits: Enjoy 28 days holiday, monthly vouchers, and a supportive benefits platform.
- Why this job: Make a real impact in a creative role that pushes design boundaries.
- Qualifications: 4+ years in Product Design, strong leadership, and collaboration skills required.
- Other info: Hybrid role with excellent growth opportunities and mental health support.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We seek a passionate and hands-on Product Design Lead to join our consumer design team. Treatwell’s consumer team focuses on the Marketplace where Customers connect with Salons to explore and book treatments predominantly through our iOS and Android apps.
The role combines oversight of projects with design leadership, partnership with stakeholders, and reports directly to the Design Director. You’ll be responsible for shaping and delivering our consumer design process to launch products and services. You’ll also be responsible for advancing Treatwell’s design maturity by improving processes, supporting and coaching your cross‑functional team, and inspiring the wider company.
You are a collaborative and imaginative leader with the right balance of creative vision, talent to create custom‑crafted solutions, business knowledge, SaaS-enabled Marketplace experience, and ability to drive action. You deeply care about having an impact and pushing the boundaries.
You will be responsible for:
- Leading the design of Treatwell's consumer product experiences
- Growing the consumer design team to meet business demands and employee development needs
- Working closely with our Product Management, Product Engineering, and senior leadership to deliver stunning and effective work
- Overseeing all consumer product design development — including strategic collaboration with Product Managers, Heads of Product, and stakeholders
- Creating new workflows to improve the team’s internal activities, as well as the collaboration with other stakeholders
About you:
- Team first mentality
- Willingness to take risks and learn
- A relentlessly customer‑focused mindset
- Proven track record of leading strong and effective design processes
- A portfolio that demonstrates thorough case studies or projects, a strong propensity for problem analysis, a good awareness of the tools needed to solve it, and a valuable output that gives evidence of good aesthetic sensitivity supported by a solid UX process
- Strong business acumen, with a solid understanding of how to achieve business objectives while meeting customer centricity and a high bar for design quality
- 4+ years of experience as a lead of Product Design or similar role
- Masterful communication in a multi‑cultural, pan‑European business environment — verbal and written
- Collaboration. Your best work is done in a highly collaborative way
NOTE: This is a Hybrid role, with the expectation to work from our London office at least 2 times per week (Office location: Treatwell, Fairfax House, Fulwood Place, London, UK)
If this excites you, we might just have the role for you.
We’ll treat you with:
- 28-days holiday, plus bank holidays
- Monthly ÂŁ40 Treatwell vouchers so you can treat yourself too
- Benefits platform offering cycle to work scheme, high street discounts and other perks
- Growth funds for you to develop and grow with your team
- Cycle to work scheme
- A beneficial pension scheme and enhanced parental pay & leave policy
- Mental health support through our partnership with Plumm
Lead Product Designer - B2C employer: Treatwell
Contact Detail:
Treatwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Designer - B2C
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend design meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with hiring managers or during interviews, be ready to discuss your projects and the impact they had on users and businesses.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their design philosophy and be ready to share how your experience aligns with their goals. This shows you’re genuinely interested and can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team. So, go ahead and take that step!
We think you need these skills to ace Lead Product Designer - B2C
Some tips for your application 🫡
Showcase Your Portfolio: Make sure to include a link to your portfolio that highlights your best work. We want to see your design process, case studies, and how you tackle problems creatively. This is your chance to shine!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that align with our Lead Product Designer role. We love seeing how you connect your background to what we do.
Be Authentic: Let your personality come through in your writing. We’re looking for someone who’s not only skilled but also a great fit for our team culture. Share your passion for design and why you want to join us at Treatwell!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss any important updates from our team. Let’s get started!
How to prepare for a job interview at Treatwell
✨Know Your Portfolio Inside Out
Make sure you can talk confidently about your portfolio. Highlight specific projects that showcase your design process, problem-solving skills, and the impact of your work. Be ready to discuss the challenges you faced and how you overcame them.
✨Understand Treatwell's Marketplace
Familiarise yourself with Treatwell’s consumer marketplace and its unique challenges. Think about how your design leadership can enhance user experiences on their iOS and Android apps. Showing that you understand their business model will impress the interviewers.
✨Prepare for Collaborative Scenarios
Since collaboration is key in this role, prepare examples of how you've successfully worked with cross-functional teams in the past. Be ready to discuss how you’ve led design processes while balancing stakeholder needs and customer focus.
✨Show Your Passion for Design
Let your enthusiasm for product design shine through. Talk about what inspires you, your design philosophy, and how you stay updated with industry trends. This will help convey your commitment to pushing boundaries and advancing design maturity.
