Treatwell in London is seeking a Customer Experience Specialist to be the first point of contact for UK & Ireland partners, answering queries by phone, live chat and email.
You will build rapport, resolve issues quickly, and document interactions in Salesforce while maintaining KPIs. Hybrid role with 2-3 days in the office and Monday–Friday 8am–7pm plus Saturdays.
Join a vibrant CX team and help grow partner salons with proactive support.
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Hybrid CX Specialist for UK & Ireland Partners employer: Treatwell
At Treatwell, we pride ourselves on being an innovative and fast-growing company that transforms the beauty industry across Europe. As a Partnership Manager in the UK & Ireland, you'll enjoy a collaborative work culture that values your contributions, with ample opportunities for professional growth and development. With benefits like 28 days of holiday, monthly Treatwell vouchers, and a commitment to inclusivity, you'll find meaningful and rewarding employment here, making a real impact in a dynamic environment.