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- Tasks: Manage creative projects, ensuring timely delivery and high standards across various platforms.
- Company: Join Treatwell, a leading salon management software revolutionising the beauty industry across Europe.
- Benefits: Enjoy 28 days holiday, monthly vouchers, mental health support, and growth funds.
- Why this job: Be part of a dynamic team that values creativity and innovation in a fast-paced environment.
- Qualifications: 2+ years in creative project management with strong organisational and communication skills required.
- Other info: Collaborate with talented teams and external partners while enjoying a vibrant office culture.
The predicted salary is between 28800 - 42000 £ per year.
At Treatwell, we believe that self-care should be effortless; and we’re on a mission to make booking beauty and wellness treatments as easy as ordering your morning flat white. We’re looking for a sharp, solutions-focused Creative Operations Manager to keep our projects moving and our standards high. You’ll be the calm in the creative chaos; the one making sure our social posts, emails, and campaigns all land on time, on brand, and looking their best. If you’re obsessed with process, thrive in fast-paced environments, and know how to get the best out of creative teams, we want to hear from you.
You will be responsible for:
- Owning the Creative Pipeline: Take charge of our creative project flow across digital, social, print and video. You’ll make sure everything’s tracked, prioritised, and cruising along smoothly to ensure we meet key deadlines.
- Resource Management: Stay on top of team capacity, manage workload distribution, and proactively identify solutions to potential resourcing challenges before they impact delivery.
- Nail the Briefs: Ensure our stakeholder briefs are clear & complete so our creative team can get straight to the creative.
- Keeping us organised: Ensure every creative project is managed and tracked correctly in our project management system and ensure all files are saved correctly within the Google Drive.
- Cross-functional collaboration: Work closely with cross-functional teams (brand, product, performance, and more) to make sure our creative assets perform & drive results.
- External partners and content: Be the key point of contact for our external creative studio partners (freelancers, printers, agencies) and manage external creative assets from content creators, influencers and other collaborators to ensure files are correctly delivered, organised and usage is clear for the business.
- Lead the Creative Huddle: Run our weekly status meetings and make sure everyone’s aligned, know what they are doing and ready to roll.
- Tools & processes: Finding the best ways of working and improving processes and tools with the team when needed and keeping up to date with AI solutions.
2+ years of experience in creative project management, creative operations, or production management, ideally within a brand or agency setting. Understanding of creative workflows across design, video, copywriting, and digital. Experience using project management tools e.g. Jira, Asana, Monday. Strong organisational, communication, and problem-solving skills. Ability to manage multiple projects in a fast-paced environment.
About Treatwell: Hi, we’re Treatwell. Nice to meet you. We’re a team of 700 passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading bookings platform, working with over 50,000 salon partners across 13 countries, processing over 8 million bookings every month. And….breathe. But we’re not done yet. We’re on an exciting journey to digitally revolutionise the hair and beauty community. If this excites you, we might just have the role for you.
28-days holiday, plus bank holidays. Monthly £40 Treatwell vouchers so you can treat yourself too. Mental health support through our partnership with Plumm. Benefits platform offering cycle to work scheme, high street discounts and other perks. Growth funds for you to develop and grow with your team. A beneficial pension scheme and enhanced parental pay & leave policy. A dynamic organisation with Thursday drinks in the office.
Creative Operations Manager employer: Treatwell
Contact Detail:
Treatwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Creative Operations Manager
✨Tip Number 1
Familiarise yourself with Treatwell's brand and values. Understanding their mission to make self-care effortless will help you align your approach during interviews and discussions, showcasing how your experience can contribute to their goals.
✨Tip Number 2
Highlight your experience with project management tools like Jira or Asana. Be prepared to discuss specific examples of how you've used these tools to streamline creative processes and manage multiple projects effectively in fast-paced environments.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of challenges you've faced in previous roles. Show how you proactively identified solutions to resource management issues or creative workflow bottlenecks, which is crucial for the Creative Operations Manager role.
✨Tip Number 4
Network with current or former employees of Treatwell if possible. Engaging with them can provide insights into the company culture and expectations, helping you tailor your approach and stand out as a candidate who truly understands the organisation.
We think you need these skills to ace Creative Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Creative Operations Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV showcases relevant experience in creative project management, including specific examples of how you've managed workflows, collaborated with teams, and delivered projects on time. Use clear headings and bullet points for easy readability.
Write a Tailored Cover Letter: In your cover letter, express your passion for the beauty and wellness industry and explain why you want to work at Treatwell. Highlight your problem-solving skills and ability to thrive in fast-paced environments, providing examples from your past roles.
Showcase Your Organisational Skills: Since the role requires strong organisational abilities, consider including a brief section in your application that outlines your approach to managing multiple projects and ensuring deadlines are met. This could be a short paragraph or a list of strategies you've successfully implemented.
How to prepare for a job interview at Treatwell
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with project management tools like Jira or Asana. Highlight specific examples where you successfully managed creative projects, ensuring they were delivered on time and met the required standards.
✨Demonstrate Your Problem-Solving Abilities
Think of instances where you've faced challenges in a fast-paced environment. Share how you identified potential issues and implemented solutions, especially in resource management and workload distribution.
✨Understand the Creative Process
Familiarise yourself with the creative workflows across design, video, and copywriting. Be ready to discuss how you can support and enhance these processes, ensuring that briefs are clear and complete for the creative team.
✨Emphasise Cross-Functional Collaboration
Prepare to talk about your experience working with different teams, such as brand, product, and performance. Highlight how you’ve facilitated collaboration to ensure creative assets perform well and drive results.
