Treatwell is seeking a Customer Experience Specialist to be the first point of contact for our UK & Ireland partners. You will handle inquiries via phone, live chat and email from our central London hub in Farringdon, providing empathetic, accurate support and helping partners grow their business.
You’ll use Salesforce to log interactions, maintain high CSAT, and relay customer feedback to relevant teams. Hybrid work 2-3 days in the office, with monthly bonus opportunities and a collaborative CX
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UK & Ireland Customer Experience Specialist (Hybrid) in City of Westminster employer: Treatwell
At Treatwell, we pride ourselves on being an innovative and fast-growing company that transforms the beauty industry across Europe. As a Partnership Manager in the UK & Ireland, you'll enjoy a collaborative work culture that values your contributions, with ample opportunities for professional growth and development. With benefits like 28 days of holiday, monthly Treatwell vouchers, and a commitment to inclusivity, you'll find meaningful and rewarding employment here, making a real impact in a dynamic environment.