At a Glance
- Tasks: Partner with the CEO and Executive Team to drive strategy and execution.
- Company: Join Treatwell, a leading SaaS platform transforming the beauty industry across Europe.
- Benefits: Competitive salary, 28 days holiday, mental health support, and monthly Treatwell vouchers.
- Other info: Work in a diverse and inclusive environment with excellent career growth opportunities.
- Why this job: Be at the centre of strategic decision-making and make a real impact in a fast-growing company.
- Qualifications: 10+ years in strategy or leadership roles, strong analytical skills, and experience in cross-functional programmes.
The predicted salary is between 90000 - 110000 £ per year.
- Partnering with the CEO, CFO and Executive Team translating strategy into clear execution plans, and coordinating the annual strategic planning process and quarterly business reviews
- Owning the operating rhythm around company-wide OKRs monitoring progress, challenging delivery risk, and keeping leadership focused on the initiatives with the greatest business impact
- Leading Treatwell's highest-priority cross-functional programmes setting up governance, milestones and reporting, managing interdependencies across functions and markets, and removing blockers before they slow delivery
- Diving deep into marketplace, Saa S and commercial performance data identifying trends, risks and opportunities, and building the business case for strategic investment and change
- Coordinating Executive and Board reporting in partnership with the CEO, CFO and Chief Legal & People Officer ensuring materials are concise, insight-led and delivered on time
- Preparing high-quality Executive and Board presentations and business reviews translating complex commercial and operational information into clear, actionable recommendations
- Tracking actions arising from Executive and Board meetings, ensuring clear ownership, accountability and follow-through
- Building trusted relationships across the C‑suite and senior market leadership influencing outcomes and driving accountability without relying on formal authority
An experienced business leader with 10+ years' progressive experience in strategy, management consulting, business operations, Chief of Staff or similar enterprise leadership roles - A track record of partnering with CEOs and Executive Teams to drive strategic planning, execution and organisational performance
- Experience operating within complex, international and matrixed organisations, ideally across multiple markets
- Experience in, or a demonstrable ability to rapidly build expertise in, marketplace, Saa S or platform business models
- Proven experience leading enterprise-wide cross‑functional programmes and strategic transformation initiatives
- Comfortable preparing Executive and Board-level reporting, presentations and business reviews
- Strong commercial and financial acumen - you can turn business performance data into strategic recommendations
- Confident influencing senior stakeholders and delivering outcomes without direct authority
- Highly analytical and structured, with exceptional attention to detail and a strong bias for action
- Fluent in English (additional European languages are a bonus, not a requirement)
Treatwell is a market-leading Saa S platform combined with the continent's largest beauty marketplace, operating across 14 markets, supporting 800+ colleagues and partnering with approximately 95,000 salons.
This role exists to be the connective tissue at the centre of the business, and you'll do it working directly alongside our CEO and Executive Team.
You'll own the Executive operating rhythm end-to-end, from strategic planning and company-wide OKRs through to Board and Executive reporting, working directly with the CEO and in close partnership with the CFO and the broader leadership team.
You'll be the connective tissue across the organisation, bringing together Product Engineering, Commercial, Finance, Marketing, Supply, Customer Experience, Legal and People & Talent, and the person who makes sure our biggest cross‑functional programmes land at pace.
- You'll also be a trusted thought partner to the
- Executive
Team: turning complex commercial and operational data into the insight and recommendations that shape how Treatwell makes its biggest decisions.
This is one of the most senior and visible roles in the business, sitting at the centre of a category-defining European platform and shaping how we execute strategy across 14 markets, functions and audiences., We're a team of 800+ people working every day to transform the beauty industry across Europe.
We've built the leading salon management software, connected to Europe's number one marketplace, helping thousands of professionals run and grow their business.
The numbers speak for ourselves
- Over 90,000 partner salons
- Present in 14 countries
- More than 23.5 million bookings every year
And the best is yet to come. If you want to join an international, innovative and fast-growing company where your work has a real, visible impact... join us!
- A competitive total remuneration package, benchmarked to senior leadership roles in your market
- 28 working days holiday, plus local bank holidays
- Monthly £/€40 Treatwell vouchers so you can treat yourself too
- Mental health support through our partnership with Open‑Up
- Market‑specific benefits that will be discussed in the interview process
- Equal Ops
We are committed to fostering a diverse, inclusive, and equitable workplace and are proud to be an equal opportunity employer.
All qualified applicants will receive consideration without regard to their condition.
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Chief of Staff in City of Westminster employer: Treatwell
At Treatwell, we pride ourselves on being an innovative and fast-growing company that transforms the beauty industry across Europe. As a Partnership Manager in the UK & Ireland, you'll enjoy a collaborative work culture that values your contributions, with ample opportunities for professional growth and development. With benefits like 28 days of holiday, monthly Treatwell vouchers, and a commitment to inclusivity, you'll find meaningful and rewarding employment here, making a real impact in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Chief of Staff in City of Westminster
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Chief of Staff at Treatwell!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Treatwell or be willing to refer you for that Chief of Staff position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Treatwell who’s on the lookout for their next Chief of Staff star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Chief of Staff role at Treatwell!
We think you need these skills to ace Chief of Staff in City of Westminster
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Treatwell. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Treatwell
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Treatwell. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
