At a Glance
- Tasks: Deliver luxury spa treatments and create memorable wellness experiences for guests.
- Company: Join the talented team at Swinton Estate, known for exceptional hospitality.
- Benefits: Competitive pay, gym access, 30 days annual leave, and exclusive discounts.
- Other info: Enjoy professional growth opportunities and a positive work environment.
- Why this job: Be part of a supportive team that values quality and care in every interaction.
- Qualifications: Recognised Beauty Therapy or Spa Therapy qualification and previous spa experience.
The predicted salary is between 15.38 - 15.38 £ per hour.
We are seeking a passionate and professional Spa Therapist to join our talented Spa team and help deliver exceptional wellness experiences for our guests and members.
The Role
As a Spa Therapist, you will provide a range of luxury treatments while delivering outstanding levels of care, attention and a personalised service. You will play a key role in creating memorable spa experiences by understanding individual guest needs, recommending suitable treatments and products, and ensuring the highest standards of professionalism throughout every guest interaction. You will be responsible for maintaining treatment room presentation standards, adhering to operational procedures and supporting the wider Spa team in delivering an exceptional wellness journey.
Key Responsibilities:
- Guest Experience & Treatment Delivery
- Deliver a range of professional spa treatments, including massages, facials, manicures, and pedicures to the highest standards.
- Provide personalised consultations and recommend treatments tailored to individual guest needs.
- Deliver exceptional guest care and ensure every guest feels welcomed, relaxed and valued.
- Anticipate guest requirements and exceed expectations wherever possible.
- Provide expert after‑care advice and product recommendations following treatments.
- Maintain treatment room presentation standards and ensure all areas are prepared for guest arrival.
- Retail & Business Performance
- Promote and upsell spa treatments, retail products and wider estate experiences where appropriate.
- Maintain excellent product knowledge and remain informed about current spa offerings and estate activities.
- Assist in achieving departmental targets through effective treatment and retail recommendations.
- Minimise product and resource wastage within the department.
- Support with guest enquiries and bookings when required.
- Teamwork & Collaboration
- Work closely with colleagues across the Spa and wider estate to ensure a seamless guest experience.
- Participate actively in team meetings, briefings and training sessions.
- Support colleagues during busy periods and contribute to a positive team culture.
- Demonstrate professionalism, reliability and respect in all interactions.
- Undertake additional duties as reasonably requested by management.
- Professional Standards
- Continually develop treatment techniques, professional skills and product knowledge.
- Ensure relaxation and treatment areas are maintained to the highest standards throughout the day.
- Report for duty on time, in the correct uniform and maintain Swinton Estate grooming standards at all times.
- Health, Safety & Compliance
- Ensure health consultation forms are completed accurately and stored in accordance with GDPR requirements.
- Adhere to all product usage guidelines and treatment protocols.
- Maintain the highest standards of hygiene, cleanliness and safety throughout the Spa.
- Follow all health and safety procedures and attend mandatory training when required.
- Report hazards, defects or maintenance concerns promptly.
- Maintain strict guest confidentiality and comply with GDPR regulations.
- Follow all emergency and fire safety procedures.
- Work safely and responsibly to protect guests, colleagues and yourself.
About You
- Holds a recognised Beauty Therapy or Spa Therapy qualification.
- Has previous experience delivering professional spa treatments within a luxury spa, hotel or wellness environment.
- Is passionate about wellness, holistic therapies and delivering exceptional guest experiences.
- Has excellent communication and interpersonal skills.
- Is confident recommending treatments and retail products.
- Takes pride in maintaining the highest standards of professionalism and presentation.
- Enjoys working as part of a supportive and collaborative team.
- Demonstrates a positive, proactive and guest‑focused approach.
Package description
At Swinton Estate we take pride in recognising and rewarding the dedication of our team members. Alongside competitive pay, free access to the gym, and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life. With 30 days’ annual leave – pro rata for part time (including bank holidays) and access to the NEST pension scheme for eligible team members, we’re committed to supporting your wellbeing, security and professional growth. From exclusive access to our award‑winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence. Working with us means becoming part of a team that values quality, care and genuine hospitality in everything we do.
Exclusive privileges
- Access to the Country Club and Spa facilities (pre‑booking required).
- 50% discount on food and beverage (including Cookery School and Chefs Table by Josh Barnes) for you and up to 5 guests.
- 50% discount on spa days for you and up to 3 guests.
- Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family.
- And many more!
Therapist employer: Treatments
At Swinton Estate, we pride ourselves on being an exceptional employer that values the dedication and passion of our Spa Therapists. With a supportive work culture, competitive pay, and a comprehensive benefits package including access to our luxurious facilities and ongoing professional development opportunities, we are committed to fostering both personal and career growth. Join our talented team and be part of a workplace that prioritises wellness, collaboration, and outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Therapist
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Treatments. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Treatments.
We think you need these skills to ace Therapist
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Treatments:Take some time to research Treatments and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Treatments
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Treatments's values and approach.
