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For Companies At a Glance
- Tasks: Be the technical guru for our platform, solving complex challenges and guiding customers.
- Company: Join Treasure Data, a leader in simplifying data and AI for connected customer experiences.
- Benefits: Enjoy competitive pay, generous parental leave, and a supportive work environment.
- Why this job: Make a real impact by driving technical solutions and enhancing customer experiences.
- Qualifications: 5+ years in technical consulting, strong SQL skills, and a passion for data.
- Other info: Work in a dynamic, inclusive culture with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Overview
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Treasure Data At Treasure Data, we\’re on a mission to radically simplify how companies use data and AI to create connected customer experiences. Our intelligent customer data platform (CDP) drives revenue growth and operational efficiency across the enterprise to deliver powerful business outcomes.
We are thrilled that Forrester has recognized Treasure Data as a Leader in The Forrester Wave™: Customer Data Platforms For B2C. It\’s an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities.
Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers-self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.
Position
Technical Account Manager (TAM) at Treasure Data is a technical specialist role focused on providing advanced platform expertise and implementation support to both enterprise customers and strategic partners.
Responsibilities
- Be the technical authority for Treasure Data platform capabilities, serving as the primary escalation point for complex technical challenges faced by customers and partners.
- Guide technical solution design and architecture, providing expert guidance on data connectivity, ingestion patterns, and implementation approaches.
- Lead technical deep-dives and knowledge transfer sessions to enable customers and partners on platform features, focusing on technical best practices and optimal implementation patterns.
- Proactively monitor and optimize customer environments, identifying opportunities for technical enhancements and providing clear visibility into platform performance.
- Create and maintain technical documentation, including solution architecture documents, implementation guides, and best practice recommendations.
- Drive technical product adoption by assessing the feasibility of proposed solutions, advising on platform capabilities, and ensuring successful implementation of complex use cases.
- Provide technical leadership in partner and customer implementations, coordinating with implementation teams to ensure architectural integrity and best practices are maintained.
- Deliver regular technical status updates and recommendations, effectively communicating complex technical concepts to various stakeholders.
- Stay current with the latest platform features and capabilities, providing technical guidance on new functionality and potential applications.
- This is a hands-on role – be ready to jump in and use the product from day one.
Required Qualifications
- Bachelor\’s degree in Computer Science, Engineering, or related technical field, or equivalent practical experience
- 5+ years of experience in technical consulting or solutions architecture
- Strong experience with:
- Data connectivity and ingestion architectures
- Solution architecture and system design
- Data engineering principles and practices
- Basic understanding of AdTech and MarTech ecosystems
- Advanced SQL knowledge and data modeling experience
- Experience with ETL/ELT processes and data pipeline design
- Strong technical documentation and communication skills
Preferred Qualifications
- Experience with Treasure Data or similar CDP platforms
- Advanced knowledge of marketing technology and advertising technology landscapes
- Expertise in one or more specialty areas:
- Advanced data modeling
- Machine learning and AI applications
- Real-time data processing
- Privacy and compliance architecture
- Background in partner or customer-facing technical roles
- Experience with agile development methodologies
Physical and Travel Requirements
- Physical: Working out of the London office according to our Global Hybrid Working Policy.
- Travel: 25% travel average with the opportunity to travel more if desired.
Benefits (UK)
- Competitive compensation packages
- Salary Sacrifice pension plan with 7% employer match
- Supplemental medical and dental cover offered & 5X annual salary for life cover provided
- Restricted Stock Units (RSU)
About Treasure Data
Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Recognized as a Leader by Forrester and IDC, Treasure Data empowers the world\’s largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust.
Through unique capabilities such as the Diamond Record, AI Agent Foundry, and AI Decisioning with Real-Time Personalization, Treasure Data enables marketing and CX teams to personalize cross-channel engagement in real-time, optimize marketing spend while increasing ROI, and drive customer lifetime value through more intelligent retention and loyalty.
Our Dedication To You
We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives.
Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it.
Agencies And Recruiters
We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!
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Technical Account Manager employer: Treasure Data
Contact Detail:
Treasure Data Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Treasure Data on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Treasure Data's platform. Familiarise yourself with their features and think about how your experience aligns with their needs. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a thank-you email to your interviewers. It’s a great way to reiterate your interest and keep you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Treasure Data team.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical expertise in your application. We want to see your experience with data connectivity, ingestion architectures, and any relevant tools you've used. Don’t hold back on showcasing your SQL knowledge and data modelling skills!
Tailor Your Application: Take a moment to customise your application for the Technical Account Manager role. Use keywords from the job description and relate your past experiences to the responsibilities listed. This shows us you’ve done your homework and are genuinely interested in the position.
Keep It Clear and Concise: When writing your application, clarity is key! We appreciate well-structured documents that get straight to the point. Avoid jargon unless it’s necessary, and make sure your communication skills shine through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Treasure Data
✨Know Your Tech Inside Out
As a Technical Account Manager, you need to be the go-to expert on the Treasure Data platform. Brush up on its capabilities, data connectivity, and ingestion patterns. Be ready to discuss how you’ve tackled complex technical challenges in the past.
✨Showcase Your Communication Skills
You’ll be explaining complex concepts to various stakeholders, so practice articulating your thoughts clearly. Use examples from your experience to demonstrate how you’ve effectively communicated technical information to non-technical audiences.
✨Prepare for Deep-Dive Discussions
Expect to lead technical deep-dives during the interview. Prepare to discuss solution architecture and best practices. Think of scenarios where you’ve optimised customer environments or implemented successful solutions, and be ready to share those insights.
✨Stay Current with Industry Trends
Treasure Data values innovation, so show that you’re up-to-date with the latest trends in data engineering, AdTech, and MarTech. Bring up recent developments or features in the industry that excite you and how they could apply to the role.
