At a Glance
- Tasks: Ensure rooms are spotless and deliver top-notch customer service.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, tips, discounts, and wellbeing support.
- Other info: Enjoy a vibrant work culture with opportunities for personal development.
- Why this job: Be part of a fantastic team and grow your career in hospitality.
- Qualifications: Experience is a plus, but full training is provided.
The predicted salary is between 12 - 12 £ per hour.
We are looking for Housekeepers to join our fabulous team.
What we offer our Housekeepers:
- Competitive pay plus tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Housekeeper does at JW Lees:
- You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner
- Ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards
- Work as part of a team and be happy to assist in other areas as necessary
- Provide exceptional customer service at all times
- Relevant experience may be helpful, but if not then don't worry as full training will be given
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
Room Steward: Growth, Perks & Great Team Culture employer: Trearddur Bay Hotel
At JW Lees, we pride ourselves on being an excellent employer, offering our Housekeepers competitive pay, a profit share bonus, and generous discounts on food and accommodation. Our supportive work culture fosters personal growth through extensive development programmes, while our commitment to employee wellbeing ensures you have access to 24-hour confidential support. Join our passionate team and be part of a family-owned company with nearly 200 years of tradition, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Room Steward: Growth, Perks & Great Team Culture
✨Tip Number 1
Get to know the company culture! Before your interview, check out JW Lees' social media and website. Understanding their values will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Room Steward: Growth, Perks & Great Team Culture
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see a bit of who you are, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Tailor Your Application:Make sure to tailor your application to the Housekeeper position. Highlight any relevant experience or skills that align with our values and the responsibilities mentioned in the job description.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our fabulous team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with JW Lees.
How to prepare for a job interview at Trearddur Bay Hotel
✨Know Your Stuff
Before the interview, make sure you understand what JW Lees is all about. Familiarise yourself with their values and what they offer to their Housekeepers. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've worked well with others in the past. Highlight any experiences where you’ve helped out colleagues or contributed to a positive team environment.
✨Customer Service is King
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a guest or resolved a tricky situation. JW Lees values exceptional service, so let that shine through!
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about growth opportunities, training programmes, or what a typical day looks like for a Housekeeper. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
