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- Tasks: Lead a high-performing domiciliary care service, ensuring quality and compliance.
- Company: Join a respected home care provider in Kensington, London.
- Benefits: Competitive salary of £45,000, with opportunities for professional development.
- Why this job: Make a real difference in people's lives while leading a dedicated team.
- Qualifications: NVQ Level 5 in Health & Social Care and 2 years' management experience required.
- Other info: Dynamic role with strong community ties and excellent career growth potential.
The predicted salary is between 36000 - 54000 £ per year.
We are recruiting on behalf of a highly respected home care provider seeking an experienced and quality-driven Registered Manager to lead their Kensington service. This is an exceptional opportunity for a committed care leader to shape a high-performing, person-centred service in one of London’s most prestigious regions.
The Role: As Registered Manager, you will be responsible for driving excellence across all areas of the service—quality, compliance, team leadership, client experience and operational efficiency. You will promote a culture where safety, dignity and person-centred care are paramount, ensuring the service consistently meets or exceeds CQC standards.
Key Responsibilities:
- Quality, Compliance & Operational Excellence: Ensure full adherence to CQC regulations, legislation and internal standards, aiming for Good or Outstanding ratings. Lead continuous quality improvements, audits, spot checks and governance reviews. Act as Designated Safeguarding Lead and oversee safeguarding investigations and reporting. Maintain robust care planning, risk assessments and digital record-keeping. Oversee clinical governance areas, including medication management and complex care needs. Build strong working relationships with NHS professionals, GPs, district nurses and local authorities. Ensure infection control measures and safe working practices are consistently upheld. Manage complaints professionally with a focus on learning and service improvement.
- Team Leadership & Development: Lead values-based recruitment, rigorous vetting and onboarding of care staff. Deliver and oversee high-quality induction and ongoing training that exceeds statutory requirements. Conduct regular staff supervisions, appraisals and professional development planning. Cultivate a supportive, positive culture where staff wellbeing and quality care thrive. Support and guide Care Coordinators, Senior Carers, Carers and office staff.
- Client Experience & Service Growth: Ensure timely response to enquiries and seamless onboarding of new clients. Monitor rotas to ensure appropriate skill mix and continuity of care. Champion digital care planning and technology to enhance service delivery. Support KPI tracking and continuous service development initiatives.
- Financial & Business Support: Monitor staff hours, travel time and resource allocation with the coordination team. Support fee negotiations with commissioners where required. Maintain strong relationships with stakeholders, referral partners and community organisations.
- On-Call: Participate in a shared on-call rota (paid allowance provided).
Essential Experience & Qualifications:
- NVQ Level 5 in Health & Social Care (or Level 4 with willingness to complete Level 5 within 12 months)
- Minimum 2 years’ experience as a Registered Manager or Deputy Manager in domiciliary care.
- Demonstrated success in maintaining or improving CQC ratings.
- Must live locally to Kensington, Chelsea or Westminster.
- Right to work in the UK (no sponsorship available).
Registered Manager in London employer: TRCGroup
Contact Detail:
TRCGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the care sector. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of hearing about job openings before they’re advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at interviews or networking events, be ready to discuss your achievements and how you’ve driven quality and compliance in your previous roles. Make it clear that you’re the go-to person for operational excellence.
✨Tip Number 3
Don’t just apply—follow up! After sending in your application, drop a quick email or make a call to express your enthusiasm for the role. It shows initiative and keeps you on their radar. Plus, it’s a great way to ask any questions you might have about the position.
✨Tip Number 4
Use our website to apply! We’ve got loads of resources to help you land that Registered Manager role. Check out our tips, guides, and job listings tailored just for you. Let’s make your job search as smooth as possible!
We think you need these skills to ace Registered Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Registered Manager role. Highlight your experience in domiciliary care and how you've driven quality and compliance in previous positions. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills: As a Registered Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share examples of how you've developed staff, managed teams, and created a positive culture in your past roles. We love seeing candidates who can inspire others!
Highlight Your Compliance Knowledge: Since this role involves ensuring adherence to CQC standards, make sure to mention your understanding of these regulations. Talk about any successful audits or improvements you've led in the past. We’re keen on candidates who know their stuff when it comes to compliance!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy—just a few clicks and you’re done!
How to prepare for a job interview at TRCGroup
✨Know Your CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards and regulations. Be ready to discuss how you’ve maintained or improved ratings in your previous roles, as this will show your commitment to quality and compliance.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in staff recruitment, training, and development, as well as how you’ve cultivated a positive culture within your team.
✨Client-Centric Approach
Be prepared to discuss how you ensure a person-centred approach in care delivery. Share specific instances where you’ve enhanced client experiences or resolved complaints effectively, demonstrating your focus on client satisfaction.
✨Engage with Financial Acumen
Understand the financial aspects of the role, such as resource allocation and fee negotiations. Be ready to talk about how you’ve managed budgets or improved operational efficiency in your previous positions.
