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- Tasks: Coordinate high-quality home-care packages and support staff in delivering exceptional care.
- Company: Respected home-care organisation with a commitment to quality and compassion.
- Benefits: Competitive salary, 28 days leave, paid travel time, and free training opportunities.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Level 3 Diploma in Health & Social Care and experience in a supervisory role.
- Other info: Join a supportive team with excellent career progression and a focus on wellbeing.
The predicted salary is between 24000 - 26000 £ per year.
Salary: £24,000–£26,000 (DOE)
Hours: 37.5 hours per week (flexible, including evenings & weekends)
Contract: Permanent
Location: Office-based – Uttlesford
About the Role
We are working on behalf of a well-established, high-quality home-care provider in Essex who are seeking an organised, proactive, and compassionate Care Coordinator to join their growing team. This is an excellent opportunity for someone with strong care-sector experience who is ready to step into a pivotal coordination and leadership role supporting both staff and service users. As a Care Coordinator, you’ll play a crucial part in ensuring that individuals receiving care experience dignity, independence, and consistency throughout their support. You will work closely with the Registered Manager to deliver a well-structured, compliant and person-centred service.
Key Responsibilities
- Care & Service Quality: Coordinate high-quality home-care packages that meet regulatory requirements and company standards. Assess needs, develop personalised care & support plans, and ensure risk assessments remain current. Maintain accurate digital records and ensure documentation meets CQC expectations. Manage new referrals, accept care packages, and support with fee discussions when required. Investigate complaints, implement corrective actions, and share learning with the wider team. Contribute to delivering care when necessary and participate in the out-of-hours on-call rota.
- Staff Support & Leadership: Provide supervision, support, and appraisal for care staff. Create staff rotas via the organisation’s scheduling software. Monitor performance, sickness, annual leave and competence assessments. Work alongside the recruitment team to manage staffing needs and attend relevant industry workshops. Lead and participate in staff meetings, audits, and performance monitoring activities.
- Compliance & Professional Conduct: Ensure the service meets the requirements of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014. Keep up-to-date with CQC legislation and changes. Promote safeguarding, equality, and safe working practices. Support operational and strategic goals as set by the management team.
Candidate Requirements
- Level 3 (or above) Diploma in Health & Social Care.
- Minimum 2 years’ experience in a care/support worker role.
- At least 1 year’s experience in a managerial, supervisory or coordinator role within a care setting.
- Strong organisational skills with the ability to multitask and work under pressure.
- Excellent communication skills—both written and verbal.
- Confident IT user (Microsoft Office, digital records).
- Strong people-management ability with a calm, professional approach.
- Full UK driving licence and access to own vehicle (business insurance required).
- Flexibility to meet service needs, including evenings/weekends and on-call duties.
What’s on Offer
- Competitive salary with guaranteed contracted hours
- 28 days’ annual leave including bank holidays
- Workplace pension scheme
- Paid mileage and travel time
- Free training, mentoring and development
- Opportunities to complete Level 5 Health & Social Care qualifications
- Career progression within a supportive management team
- Access to a staff wellbeing hub
- IT equipment provided to support your role
Who We’re Looking For
- Is confident, motivated, and committed to delivering outstanding care.
- Enjoys a fast-paced environment where no two days are the same.
- Can lead, support and inspire a dispersed care team.
- Shows excellent problem-solving ability and communicates well with professionals, families, and service users.
- Can work autonomously while being a strong team player.
Care Coordinator employer: TRCGroup
Contact Detail:
TRCGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to care coordination. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for care! During interviews, share personal stories that highlight your commitment to providing high-quality support. This will help you stand out as a compassionate candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your relevant experience in the care sector and how it aligns with the responsibilities mentioned in the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since excellent communication is key in this role, use your written application to demonstrate your ability to convey information clearly and effectively. Whether it's through your CV or cover letter, let us see your professional tone and attention to detail.
Highlight Your Organisational Skills: As a Care Coordinator, you'll need to juggle multiple tasks. In your application, share examples of how you've successfully managed your time and organised workloads in previous roles. We love to see candidates who can multitask and thrive under pressure!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves. Plus, it’s super easy and straightforward—just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at TRCGroup
✨Know Your Care Standards
Familiarise yourself with the Health & Social Care Act 2008 and CQC regulations. Being able to discuss how you ensure compliance in your previous roles will show that you’re serious about maintaining high standards in care.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed care packages or staff rotas in the past. Highlighting your ability to multitask and stay organised under pressure will resonate well with the interviewers.
✨Demonstrate Compassion and Leadership
Be ready to share stories that illustrate your compassionate approach to care and your experience in leading a team. This role requires someone who can inspire and support others, so showing your people-management skills is key.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation’s values, team dynamics, and expectations for the Care Coordinator role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
