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For Companies At a Glance
- Tasks: Lead a high-performing domiciliary care service, ensuring quality and compliance.
- Company: Respected home care provider in Kensington, London.
- Benefits: Competitive salary of £45,000, full-time role with career growth.
- Why this job: Shape a person-centred service and make a real difference in clients' lives.
- Qualifications: NVQ Level 5 in Health & Social Care and 2 years' management experience.
- Other info: Join a supportive team focused on staff wellbeing and quality care.
The predicted salary is between 45000 - 63000 £ per year.
Is this the role you are looking for? If so, read on for more details, and make sure to apply today.
Location: Kensington, London
Salary: £45,000 per year (DOE)
Job Type: Full-Time, Permanent
We are recruiting on behalf of a highly respected home care provider seeking an experienced and quality-driven Registered Manager to lead their Kensington service. This is an exceptional opportunity for a committed care leader to shape a high-performing, person-centred service in one of London’s most prestigious regions.
The Role
As Registered Manager, you will be responsible for driving excellence across all areas of the service—quality, compliance, team leadership, client experience and operational efficiency. You will promote a culture where safety, dignity and person-centred care are paramount, ensuring the service consistently meets or exceeds CQC standards.
Key Responsibilities
- Quality, Compliance & Operational Excellence
- Ensure full adherence to CQC regulations, legislation and internal standards, aiming for Good or Outstanding ratings.
- Lead continuous quality improvements, audits, spot checks and governance reviews.
- Act as Designated Safeguarding Lead and oversee safeguarding investigations and reporting.
- Maintain robust care planning, risk assessments and digital record-keeping.
- Oversee clinical governance areas, including medication management and complex care needs.
- Build strong working relationships with NHS professionals, GPs, district nurses and local authorities.
- Ensure infection control measures and safe working practices are consistently upheld.
- Manage complaints professionally with a focus on learning and service improvement.
- Lead values-based recruitment, rigorous vetting and onboarding of care staff.
- Deliver and oversee high-quality induction and ongoing training that exceeds statutory requirements.
- Conduct regular staff supervisions, appraisals and professional development planning.
- Cultivate a supportive, positive culture where staff wellbeing and quality care thrive.
- Support and guide Care Coordinators, Senior Carers, Carers and office staff.
- Ensure timely response to enquiries and seamless onboarding of new clients.
- Monitor rotas to ensure appropriate skill mix and continuity of care.
- Champion digital care planning and technology to enhance service delivery.
- Support KPI tracking and continuous service development initiatives.
- Monitor staff hours, travel time and resource allocation with the coordination team.
- Support fee negotiations with commissioners where required.
- Maintain strong relationships with stakeholders, referral partners and community organisations.
- Participate in a shared on-call rota (paid allowance provided).
Essential Experience & Qualifications
- NVQ Level 5 in Health & Social Care (or Level 4 with willingness to complete Level 5 within 12 months)
- Minimum 2 years’ experience as a Registered Manager or Deputy Manager in domiciliary care
- Demonstrated success in maintaining or improving CQC ratings
- Must live locally to Kensington, Chelsea or Westminster
- Right to work in the UK (no sponsorship available)
Registered Manager employer: TRC Yorkshire
Contact Detail:
TRC Yorkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who know the ins and outs of domiciliary care. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality and compliance, and think about how your experience aligns with their goals. We want you to shine when you get that interview!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've driven excellence in previous roles. Highlight your successes in maintaining or improving CQC ratings—this is key for a Registered Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Registered Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Registered Manager role. Highlight your achievements in quality compliance and team leadership, as these are key areas for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about domiciliary care and how you can contribute to our mission of providing person-centred service in Kensington.
Showcase Your Experience: Don’t just list your qualifications; give us examples of how you've driven excellence in previous roles. Mention specific instances where you've improved CQC ratings or led successful teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TRC Yorkshire
✨Know Your CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards and regulations. Be ready to discuss how you’ve previously ensured compliance and driven quality improvements in your past roles. This shows you’re not just aware of the standards but can actively uphold them.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership style and how you've developed teams in the past. Discuss specific instances where you’ve led staff training or managed performance appraisals, as this is crucial for a Registered Manager role.
✨Client-Centric Approach
Be prepared to talk about how you prioritise client experience in your service delivery. Share stories that demonstrate your commitment to person-centred care and how you’ve successfully onboarded new clients while ensuring their needs are met.
✨Build Relationships
Think about how you’ve built strong relationships with stakeholders, such as NHS professionals and local authorities. Be ready to discuss your strategies for collaboration and how these relationships have positively impacted service delivery.
