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For Companies At a Glance
- Tasks: Lead a top-notch home care service, ensuring quality and compliance.
- Company: Respected home care provider in Kensington, London.
- Benefits: Competitive salary, career growth, and a supportive work culture.
- Why this job: Make a real difference in people's lives while leading a dedicated team.
- Qualifications: NVQ Level 5 in Health & Social Care and 2 years' management experience.
- Other info: Join a dynamic team focused on person-centred care and community impact.
The predicted salary is between 45000 - 63000 £ per year.
We are recruiting on behalf of a highly respected home care provider seeking an experienced and quality-driven Registered Manager to lead their Kensington service. This is an exceptional opportunity for a committed care leader to shape a high-performing, person-centred service in one of London’s most prestigious regions.
The Role
As Registered Manager, you will be responsible for driving excellence across all areas of the service—quality, compliance, team leadership, client experience and operational efficiency. You will promote a culture where safety, dignity and person-centred care are paramount, ensuring the service consistently meets or exceeds CQC standards.
Key Responsibilities
- Quality, Compliance & Operational Excellence
- Ensure full adherence to CQC regulations, legislation and internal standards, aiming for Good or Outstanding ratings.
- Lead continuous quality improvements, audits, spot checks and governance reviews.
- Act as Designated Safeguarding Lead and oversee safeguarding investigations and reporting.
- Maintain robust care planning, risk assessments and digital record-keeping.
- Oversee clinical governance areas, including medication management and complex care needs.
- Build strong working relationships with NHS professionals, GPs, district nurses and local authorities.
- Ensure infection control measures and safe working practices are consistently upheld.
- Manage complaints professionally with a focus on learning and service improvement.
- Lead values-based recruitment, rigorous vetting and onboarding of care staff.
- Deliver and oversee high-quality induction and ongoing training that exceeds statutory requirements.
- Conduct regular staff supervisions, appraisals and professional development planning.
- Cultivate a supportive, positive culture where staff wellbeing and quality care thrive.
- Support and guide Care Coordinators, Senior Carers, Carers and office staff.
- Ensure timely response to enquiries and seamless onboarding of new clients.
- Monitor rotas to ensure appropriate skill mix and continuity of care.
- Champion digital care planning and technology to enhance service delivery.
- Support KPI tracking and continuous service development initiatives.
- Monitor staff hours, travel time and resource allocation with the coordination team.
- Support fee negotiations with commissioners where required.
- Maintain strong relationships with stakeholders, referral partners and community organisations.
- Participate in a shared on-call rota (paid allowance provided).
Essential Experience & Qualifications
- NVQ Level 5 in Health & Social Care (or Level 4 with willingness to complete Level 5 within 12 months)
- Minimum 2 years’ experience as a Registered Manager or Deputy Manager in domiciliary care
- Demonstrated success in maintaining or improving CQC ratings
- Must live locally to Kensington, Chelsea or Westminster
- Right to work in the UK (no sponsorship available)
Registered Manager in Kensington employer: TRC Yorkshire
Contact Detail:
TRC Yorkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager in Kensington
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who know the Kensington area. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on CQC standards and recent developments in domiciliary care. We want you to show that you're not just a candidate, but the perfect fit for leading a quality-driven service.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've driven quality improvements or led a team effectively. We love hearing about real-life experiences that demonstrate your ability to manage and inspire.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make a difference in domiciliary care.
We think you need these skills to ace Registered Manager in Kensington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Registered Manager role. Highlight your experience in domiciliary care, especially any achievements related to CQC ratings. We want to see how you’ve driven quality and compliance in your previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about leading a person-centred service. Share specific examples of how you've improved client experiences or led successful teams in the past.
Showcase Your Leadership Skills: As a Registered Manager, leadership is key. In your application, emphasise your experience in team development and how you've fostered a positive culture. We love to see candidates who can inspire and support their teams!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at TRC Yorkshire
✨Know Your CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards and regulations. Be ready to discuss how you've previously ensured compliance and driven improvements in your past roles. This shows you understand the importance of quality care and can lead a service that meets these expectations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in staff recruitment, training, and development. Discuss how you foster a positive culture and support your team, as this is crucial for a Registered Manager role.
✨Demonstrate Client-Centric Thinking
Think about how you've enhanced client experiences in previous positions. Be ready to share specific instances where you've improved service delivery or responded effectively to client needs. This will illustrate your commitment to person-centred care.
✨Prepare for Scenario Questions
Anticipate scenario-based questions related to safeguarding, complaints management, and operational challenges. Practise your responses to demonstrate your problem-solving skills and ability to maintain high standards under pressure. This will show you're ready to handle the complexities of the role.
