At a Glance
- Tasks: Engage with customers, turning enquiries into successful workspace bookings and solutions.
- Company: High-end flexible workspace provider in Central London.
- Benefits: Competitive salary of £32,000 and opportunities for career growth.
- Other info: Exciting chance to develop specialist experience in a thriving market.
- Why this job: Join a dynamic team and make a real impact in the flexible workspace industry.
- Qualifications: Experience in sales or customer service, with strong communication skills.
Location: Central London
Salary: £32,000
Contract: Permanent, Full-time
Our client is a high-end established flexible workspace provider who are looking to appoint a customer-focused 'Workspace Sales Executive'. This is an excellent opportunity for someone who enjoys speaking with prospective customers, understanding their requirements and turning enquiries into successful bookings and long-term workspace solutions.
You’ll manage inbound enquiries relating to meeting rooms and virtual-office services, providing a responsive and consultative experience from the first conversation through to booking or contract completion.
The role
- Respond to inbound telephone and online sales enquiries promptly and professionally.
- Make outbound calls and follow up prospective customers to maximise every opportunity.
- Qualify customer requirements and recommend the most suitable workspace services.
- Convert enquiries into meeting-room bookings and virtual-office agreements.
- Promote additional services, including catering and other workspace solutions.
- Arrange viewings and coordinate appointments with local workspace teams.
- Prepare booking confirmations, proposals and relevant customer communications.
- Support proposal follow-up and contract negotiations.
- Develop positive relationships with customers, brokers and meeting-room agents.
- Manage meeting-room availability and viewing calendars.
- Maintain accurate and detailed records within the CRM.
- Ensure enquiries, activities and follow-up tasks are completed within agreed timeframes.
- Complete the required qualification and AML processes for virtual-office clients.
- Produce booking statistics and communicate relevant promotions when required.
About you
You will be positive, organised and confident communicating with a wide range of prospective customers. You will ideally have:
- Experience in an inbound sales, sales support or customer-service role.
- A confident and engaging telephone manner.
- The ability to understand customer requirements and identify suitable solutions.
- Strong follow-up skills and a genuine drive to convert enquiries.
- Excellent attention to detail.
- Good planning, organisation and diary-management skills.
- Confidence working with CRM systems and maintaining accurate records.
- A professional, responsive and customer-focused approach.
- Experience within flexible workspace, serviced offices, coworking, hospitality, venues or meeting-room sales would be advantageous, but applications from other customer-focused sales environments are welcomed.
This is a brilliant opportunity to join a highly-regarded provider within the industry and develop specialist experience within one of the property sector’s most dynamic markets. To learn more or apply, contact TRC London or submit your CV today.
Workspace Sales Executive employer: TRC London Ltd
Join an innovative and fast-growing company in Central London as a Client Success Manager, where you'll thrive in a dynamic, hybrid work environment that values autonomy and excellent judgement. With competitive salaries, exceptional benefits including equity schemes, and a strong focus on employee growth and wellbeing, this role offers the chance to build meaningful client partnerships and influence the customer journey in a rapidly evolving sector. Experience a supportive culture that encourages collaboration and celebrates success, making it an ideal place for professionals looking to make a significant impact.
