Facilities Manager

We’re looking for an experienced Facilities Manager to oversee a portfolio of high-quality commercial office buildings across Central London. This is a varied, hands-on management role with responsibility for maintaining excellent standards across building services, maintenance, health and safety, security, cleaning and overall presentation. You’ll act as a key point of contact for occupiers, contractors and internal property teams, ensuring planned and reactive works are delivered safely, efficiently and with minimal disruption.

What you’ll be doing

• Building and facilities management
  • Maintain buildings to an excellent standard, ensuring they remain safe, secure, compliant and attractive to occupiers.
  • Coordinate planned and reactive maintenance across building fabric, M&E and associated services.
  • Conduct regular building and works inspections, identifying defects, risks and snagging items.
  • Follow outstanding issues through to resolution within agreed timescales.
  • Coordinate minor decoration, refurbishment and fit-out projects.
  • Support larger property projects and tenant-requested works.
  • Identify opportunities to improve building performance, service quality and efficiency.
  • Coordinate essential services including maintenance, cleaning, security, waste and recycling.
• Occupier experience
  • Act as a key point of contact for occupiers regarding building services and facilities matters.
  • Ensure enquiries and maintenance requests are acknowledged and resolved promptly.
  • Build positive and professional relationships with occupiers.
  • Provide clear communication regarding works, access requirements and service interruptions.
  • Work with the wider property team to deliver consistently high standards of customer care.
• Contractor and compliance management
  • Build effective relationships with contractors and service providers.
  • Review risk assessments and method statements before works begin.
  • Issue permits to work and conduct contractor inductions.
  • Monitor contractor performance, quality, cost and delivery.
  • Ensure appropriate health and safety controls are followed across all works.
  • Coordinate fire-safety activity, testing, drills and required remedial actions.
  • Maintain awareness of asbestos, Legionella and other building-related risks.
  • Ensure risks are recorded, assigned and closed through the company’s health and safety management system.
• Records and documentation
  • Maintain accurate site records, including: Operations and maintenance manuals, Health and safety files, Asset registers, PPM calendars, Logbooks, Fire-safety records, Drawings and schematics, Statutory certification.
  • Maintain a clear audit trail for planned and reactive maintenance tasks.
  • Ensure internal facilities and compliance systems remain accurate and up to date.
• Budgets and procurement
  • Support the preparation and management of service-charge and facilities budgets.
  • Monitor facilities and building-management expenditure across the portfolio.
  • Raise purchase orders and approve invoices within agreed authority levels.
  • Procure services and works in line with company procedures.
  • Identify cost-saving opportunities without compromising quality or compliance.
  • Support forecasting and budget reporting for FM-related costs.
• Team support
  • Work closely with the senior property and operations team.
  • Coordinate tasks with workplace and building-based colleagues.
  • Provide guidance and support to ensure consistent standards across the portfolio.
  • Deputise for senior colleagues when required.

About you

You’ll be an experienced Facilities Manager with a strong understanding of commercial buildings, building services and occupier care. You’ll ideally have:

• Relevant facilities or commercial property management experience.
• Experience overseeing multiple commercial buildings or a property portfolio.
• Strong knowledge of planned and reactive maintenance.
• A good understanding of building engineering and M&E systems.
• Experience managing hard and soft FM services.
• Knowledge of health and safety legislation and building compliance.
• Experience reviewing RAMS and issuing permits to work.
• Confidence managing contractors and monitoring works on site.
• Experience maintaining statutory and operational building records.
• Understanding of service-charge budgets, procurement and cost control.
• Experience coordinating fire-safety activity.
• Strong IT and systems capability.
• Excellent organisational and prioritisation skills.
• The ability to work autonomously and use your own initiative.
• A professional, personable and customer-focused approach.
• Strong written and verbal communication skills.
• Confidence working with occupiers, contractors and senior stakeholders.

Qualifications

Essential: IOSH Managing Safely or equivalent health and safety knowledge.

Desirable: NEBOSH General Certificate, Mechanical, electrical or building-services qualification, Asbestos Awareness, Legionella Awareness.

What’s on offer?

• £55,000 salary.
• Responsibility for a high-quality Central London commercial property portfolio.
• A varied role combining building management, compliance, occupier experience and project coordination.
• The opportunity to work closely with an experienced property and operations team.
• Genuine autonomy and ownership across the facilities function.

If you’re an organised, commercially aware Facilities Manager who takes pride in maintaining excellent buildings and delivering a first-class occupier experience, we’d love to hear from you.