Office Support Administrator (6 month contract) (London Area)

The Role

The Workplace Administrator is fundamental to the efficient daily running of the office. It’s also a key role in helping to make Trayport a great place to work. Working as part of the People team, requiring someone who can prioritise and manage multiple things at once.

Responsibilities

Office Administration

• Answering all incoming calls and escalating to the relevant individual/department
• First point of contact for all visitors (internal and external)
• Welcoming at front desk
• Office Tour
• Access pass set up (if applicable)
• Timely communications on chat channels of guests and visitors and supporting our client team with room booking for client visits
• Ensure office is fit for purpose and well equipped (meeting rooms, kitchen, stationary room, stock management)
• Arranging couriers, taxis, food orders
• Open post on a daily basis and escalate to the relevant stakeholders
• Manage all issues and complaints from staff regarding facilities and escalate in a timely manner
• Proactively suggest and implement ways we can improve the office environment and functionality

Trayport Community

• Help coordinate company community events and celebrations (socials, functions, birthdays, farewells, company meetings)
• Coordinating the London office community calendar – public holidays, location specific celebrations, monthly massages
• Ensuring smooth onboarding process for all new joiners (induction set up, access to the office, lockers & equipment, welcome messages, relevant community group chats)

The Person

• Well presented with a professional manner
• High attention to detail
• Punctual
• Outstanding communication skills – both verbal and written
• Excellent relationship building skills
• Highly organised and able to multitask, prioritise and use initiative
• Exceptionally reliable
• Able to ‘muck in’ and get involved in a variety of administrative tasks