Office Manager, EMEA

About Tray.ai

Tray.ai is the creator of Merlin Agent Builder — the fastest way to build and deploy high-value AI agents without constraints. Built on our composable AI integration platform, it combines connectivity, data integration, governance, and scalability so enterprises can run AI agents across their entire stack. Our customers use the Tray platform to integrate and automate their most critical processes, deploy production-ready agents in weeks instead of months, and keep governance and security under control at scale.

Overview

We’re looking for an Office Manager to become the heartbeat of Tray’s London office. This role is about much more than keeping the lights on — it’s about creating a space where people love to work, feel supported, and enjoy the culture that makes Tray special. As the go-to person for all things office, you’ll combine organisation with creativity: making sure the day-to-day runs smoothly, while also keeping the energy and fun high.

What you’ll do

• Be the go-to person in the office, keeping it running smoothly and efficiently.
• Coordinate meetings (ensuring people have the meeting spaces they need), booking travel/accommodation, and other logistics when needed.
• Organise events for R&D and the London office (i.e. trivia nights, board game nights, holiday‑themed lunches etc.) that bring people together and build culture.
• Manage events from start to finish, ensuring every detail is covered and everything runs smoothly - one of our most important events in London is the bi‑annual R&D Summit, the organisation and execution of which will be owned by the Office Manager, working closely with R&D Leadership.
• Own people and culture initiatives, offering creative solutions where appropriate.
• Keep supplies stocked and make sure that the little things (like lunches and snacks!) are taken care of.
• Welcome new hires and visiting Trayers from overseas, helping them feel right at home from day one, making sure they have everything they need.
• Work with the Finance and People team to manage the office budget.
• Partner with IT to ensure all office technology is working effectively for meetings etc.
• Own the office layout - work with Wework staff to oversee maintenance.
• Creating and sending feedback surveys to Trayers after events and relevant company meetings.
• Be the point person for culture and engagement in the London office, driving positivity, energy, and fun.

What we’re looking for

• Super organised, with a knack for juggling multiple tasks without breaking a sweat.
• Approachable, people‑focused, and able to build relationships across the company.
• Positive energy — someone who lifts the mood, brings the team together, and makes the office a place people want to be.
• Excellent communicator — engaging, clear, and approachable while always staying professional.
• Strong problem‑solver — resourceful, adaptable, and quick to find practical solutions, whether it’s a last‑minute event change, a tech hiccup, or a supplier issue.
• Comfortable working independently.
• Flexible and happy to muck in — no job is too small, whether it’s setting up an event, ordering lunches, or pitching in wherever needed.
• A self‑starter who spots what needs doing and gets it done.
• Experience in an office management, admin, or culture‑focused role is a big plus.

Why you’ll love it here

At Tray, we believe work should be rewarding, collaborative, and (yes!) fun. As Office Manager, you’ll play a huge role in shaping the London office experience and keeping our culture alive. You’ll be trusted with real responsibility and given the flexibility to make the role your own. Your team will fully support you to do your best work.

We believe in diversity and equal opportunity. We encourage all to apply, and we do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We will ensure that people with disabilities are reasonably accommodated to participate in the job application or interview process.