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- Tasks: Support airline customers by resolving technical issues and providing training on aviation IT solutions.
- Company: Leading aviation IT solutions provider with a focus on innovation.
- Benefits: Fully remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a difference in the aviation industry.
- Qualifications: Experience in aviation, strong communication skills, and a relevant degree.
The predicted salary is between 36000 - 60000 £ per year.
A leading aviation IT solutions provider is seeking a Product Support Specialist to join its London team. This fully remote position requires strong experience in the aviation field, particularly with Technical Records and software implementations.
Key responsibilities include:
- Acting as a liaison between airline customers and the programming department
- Resolving technical issues
- Providing customer training
Excellent communication and problem-solving skills are essential, along with a Bachelor's degree and relevant experience.
Aviation IT Product Specialist - Training & Support employer: Trax USA Corp
Contact Detail:
Trax USA Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation IT Product Specialist - Training & Support
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation IT field on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with Technical Records and software implementations. We want to see how you’ve tackled challenges in the past and how you can bring that expertise to our team.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common questions related to customer training and technical support. We’re looking for clear communication and problem-solving skills, so let’s make sure you shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to find someone who’s passionate about aviation IT, so don’t hesitate to show us what you’ve got!
We think you need these skills to ace Aviation IT Product Specialist - Training & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the aviation field, especially with Technical Records and software implementations. We want to see how your background aligns with the role of Product Support Specialist.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about aviation IT and how your skills can help us support our airline customers effectively.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your ability to convey complex information clearly. We love seeing examples of how you've resolved technical issues in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Trax USA Corp
✨Know Your Aviation Stuff
Make sure you brush up on your aviation knowledge, especially around Technical Records and software implementations. Being able to discuss specific examples from your experience will show that you’re not just familiar with the field but also passionate about it.
✨Master the Tech Talk
Since you'll be liaising between customers and the programming department, it's crucial to understand both sides. Prepare to explain technical concepts in simple terms and think of scenarios where you've successfully resolved technical issues in the past.
✨Show Off Your Communication Skills
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing how you would train customers effectively.
✨Problem-Solving Scenarios
Be ready to tackle some hypothetical problem-solving questions during the interview. Think of times when you faced challenges in your previous roles and how you overcame them. This will demonstrate your critical thinking and adaptability.
