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- Tasks: Lead a fun and lively pub team, ensuring great customer service and smooth operations.
- Company: Join Marston’s, where we celebrate individuality and create memorable moments.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Other info: Access to well-being support and fantastic apprenticeship programmes.
- Why this job: Be part of a vibrant atmosphere and grow your career with exciting opportunities.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor employer: Trawlerman (91053)
Contact Detail:
Trawlerman (91053) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes a great Supervisor. This will help you stand out in interviews by showing your passion for the industry.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at events. A friendly face can make all the difference when it comes to landing that Supervisor role.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique character shine through. We love candidates who are genuine and ready to bring joy to our team.
✨Tip Number 4
Prepare for the unexpected! In a fast-paced environment, being able to think on your feet is crucial. Practice situational questions and be ready to share how you've handled challenges in the past.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring joy to our pub.
Highlight Relevant Experience: Make sure to mention any previous experience in a Supervisor or Team Leader role. We love seeing how you've managed teams and created memorable moments for customers in the past!
Be Specific About Your Skills: Talk about your customer service skills and your ability to think on your feet. We’re looking for someone who can handle busy shifts with ease, so give us examples of how you've done this before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Trawlerman (91053)
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's atmosphere, menu, and values. This will help you demonstrate your genuine interest in the role and show that you’re ready to create those joyful moments for customers.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight how you’ve motivated others and ensured excellent customer service.
✨Think on Your Feet
In a fast-paced environment, being able to think quickly is crucial. Be ready to discuss scenarios where you had to make quick decisions or solve problems on the spot. This will showcase your initiative and ability to handle pressure.
✨Emphasise Your Personality
Remember, personality counts! Be yourself during the interview and let your passion for the hospitality industry shine through. Share what makes you unique and how you can contribute to the fun and lively atmosphere of the pub.