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- Tasks: Transform complex systems into clear product requirements and support customers in optimising their platforms.
- Company: Join Travtus, a mission-driven startup revolutionising real estate with AI-powered solutions.
- Benefits: Competitive salary, private healthcare, pension, and Deliveroo allowance.
- Why this job: Be at the forefront of AI technology and make a real impact in a fast-paced environment.
- Qualifications: Experience as a technical Business Analyst with strong problem-solving and data analysis skills.
- Other info: Collaborative team culture with opportunities for innovation and growth.
The predicted salary is between 60000 - 70000 £ per year.
We’re looking for a technical Business Analyst who thrives at the intersection of product development, backend systems, and customer needs. You’ll help shape and evolve our platform by turning complex system behaviours into clear product requirements, validating features through hands-on testing, analysing data at scale, and supporting customers in configuring and optimising their environments. This role is less about traditional process documentation and more about driving how the product works and why.
About Travtus
Travtus is transforming Multifamily real estate operations with AI-powered SaaS solutions. Our platform automates and enhances Multifamily building operations, boosting efficiency, staff retention and improving resident satisfaction with data-led decisions. We’re on a mission to modernise property operations with our everyday AI platform built for the Multifamily real estate industry.
About the Role
- Product & System Understanding: Develop a deep technical understanding of our backend platform, its architecture, workflows, integrations and data flows. Our platform is highly complex, so strong technical curiosity and depth are essential.
- Document Business Processes & System Architecture: Understand and map processes across teams, identifying inefficiencies and opportunities for improvement. Our backend platform architecture and implementations are complex, akin to that of a bank or telco.
- Process & Feature Testing: Create and monitor User Stories, design and execute testing of processes and features, helping the team understand what’s working and why, and identifying the root causes of issues when things don’t go as expected.
- Support with Automation Initiatives: Bring an interest in automation and how it can streamline operations and improve internal efficiency, especially in QA and deployment. Basic coding and using Postman API regularly.
- Support Customers: Work directly with customers to understand their specific needs and help them to configure their platform ecosystem accurately and efficiently. Investigating and triaging issues.
- Data Analysis: Work with large amounts of data, utilise spreadsheets and BI tools to clean and analyse data professionally.
- Own & Manage the Travtus Notion Workspace: Ensure internal knowledge is centralised, searchable, up-to-date, and structured to empower every team member.
Requirements
The successful applicant will be a natural problem-solver with an affinity for automation, efficiency, and AI-driven solutions, with excellent communication and collaboration skills across both technical and non-technical teams.
Must have requirements:
- Proven experience as a technical Business Analyst with a focus on product and system delivery.
- Worked with complex SaaS products and understanding how things work ‘under the hood’ is key.
- Experience documenting backend system architectures in cloud environments is essential.
- Have experience working in a Start-up, Scale-Up or highly product-oriented business.
- Process mapping, documentation and diagramming must be high-level.
- Experience in designing and running process and product testing initiatives.
- Competent data analysis skills, with the ability to run with broad stakeholder requirements and develop accurate insights without support.
Nice to have requirements:
- AI Automation experience.
- Hands-on experience with APIs.
- Experience working with Notion, although any similar system will do.
About the Team
We are a dedicated team, working in a truly collaborative style, where everyone is heard and brings something valuable to the conversation. Constantly pushing boundaries to create groundbreaking solutions for our customers. We are fundamentally challenging the way one of the largest industries in the world operates, and our commercial success pays testament to the skill, commitment and passion that our team displays every day. Working together in person fuels our best ideas and innovations, which is why all team members spend at least three days a week in our London office. Hybrid working model with a modern Farringdon office (3 days a week).
Benefits
- Be part of a growing, mission-driven startup with global ambitions.
- Exposure to cutting-edge AI technology in a practical, high-demand sector.
- Collaborative, fast-paced team culture with space to innovate and grow.
- Full-time, salary: £60,000-70,000.
- Private Healthcare.
- Pension.
- Deliveroo Allowance.
Help us shape the future of technology. Apply Now!
Business Analyst (Product Development) in London employer: Travtus
Contact Detail:
Travtus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (Product Development) in London
✨Tip Number 1
Get to know the company inside out! Research Travtus, their products, and their mission. This will not only help you tailor your conversations but also show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common Business Analyst scenarios. Think about how you would approach product testing or data analysis. Being ready to discuss real-life examples will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Travtus team!
We think you need these skills to ace Business Analyst (Product Development) in London
Some tips for your application 🫡
Show Your Technical Curiosity: When you’re writing your application, let us see your passion for understanding complex systems. Share examples of how you've tackled technical challenges in the past and how that experience can help you thrive in this role.
Highlight Your Problem-Solving Skills: We love a natural problem-solver! Make sure to include specific instances where you've identified inefficiencies or improved processes. This will show us that you can think critically and drive product development effectively.
Be Clear and Concise: While we appreciate detail, clarity is key. Use straightforward language to explain your experiences and skills. Avoid jargon unless it’s relevant, and make sure your application flows well so we can easily follow your journey.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Travtus
✨Know Your Tech Inside Out
Make sure you have a solid grasp of the backend systems and architecture relevant to the role. Brush up on how complex SaaS products operate, as this will help you articulate your understanding during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled inefficiencies or challenges in previous roles. Be ready to discuss specific instances where your analytical skills made a difference, especially in product testing or process mapping.
✨Get Familiar with Automation and APIs
Since the role involves automation initiatives, it’s beneficial to demonstrate your interest and any experience you have with automation tools and APIs. Bring up any relevant projects or experiences that highlight your technical curiosity.
✨Engage with Customer Scenarios
Think about how you would approach customer needs and support. Prepare to discuss how you’ve previously worked with clients to understand their requirements and how you helped them optimise their systems.