At a Glance
- Tasks: Lead daily store operations, drive sales, and create an amazing customer experience.
- Company: Join TravisMathew, a premium apparel brand inspired by Southern California vibes.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Diverse and inclusive workplace where your unique perspective is valued.
- Why this job: Be part of a team that values creativity and teamwork while making a real impact.
- Qualifications: Retail management experience and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.
The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.
Roles and responsibilities:- Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
- Connect with in-store clients and develop / retain a following of repeat clients to drive sales.
- Assist in developing and implementing strategies to drive sales and key performance indicators.
- Assist in recruiting and training a team of support managers and client experience focused associates.
- Train and coach team to meet and / or adhere to client service standards and company policies and procedures.
- Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
- Implement product and visual merchandising directives and techniques to maximize space and drive sales.
- Manage inventory control procedures including product receipt, transfers and returns.
- Manage and maintain store cleanliness and organization, including front of house and stock space.
- Foster a work environment focused on teamwork and productivity.
- Proficient in Microsoft Applications.
- Proficient in point-of-sale (POS) systems.
- Proficient in back-office operations management.
- Proficient in visual merchandising.
- Ability to recruit, train, manage and develop a team.
- Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
- Ability to make decisions independently, or escalate when applicable.
- Ability to work non-traditional hours; weekends, evenings and holidays.
- Strong written and verbal communication skills.
- Bachelor’s Degree in Business or related field preferred.
- Minimum 3 years’ experience in a client service-related capacity.
- Minimum 2 years’ experience in retail store management.
Work is performed in a retail environment / store. Walk, sit, stand, bend, reach and move continually during working hours.
If your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity.
Assistant Store Manager (Woodfield Mall) in Dursley employer: TravisMathew
At TravisMathew, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As an Assistant Store Manager at our Woodfield Mall location, you'll benefit from a supportive team environment that encourages personal and professional growth, along with opportunities to lead innovative retail strategies. Join us to be part of a brand that values creativity, teamwork, and a passion for performance apparel, all while enjoying the dynamic atmosphere of one of the busiest shopping destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Woodfield Mall) in Dursley
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with TravisMathew's products and values. When you walk into that interview, show us your passion for the brand and how you can contribute to its success.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info and might just land you a referral—making your application stand out!
✨Tip Number 3
Prepare for situational questions! Think about your past experiences in retail management and how they relate to the role. We want to hear how you've handled challenges and led teams to success.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It shows us you're genuinely interested and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Assistant Store Manager (Woodfield Mall) in Dursley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand shine through! We love seeing candidates who are genuinely excited about joining TravisMathew and can connect with our lifestyle performance apparel ethos.
Tailor Your Experience:Make sure to highlight your relevant experience in retail management and client service. We want to see how your skills align with the Assistant Store Manager role, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at TravisMathew
✨Know the Brand Inside Out
Before your interview, make sure you understand TravisMathew's ethos and product range. Familiarise yourself with their lifestyle performance apparel and how it connects to the Southern California vibe. This knowledge will help you demonstrate your passion for the brand and show that you're a great fit.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to train, motivate, and develop staff. Highlight any specific strategies you've implemented to drive sales or improve customer service.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle real-life retail scenarios. Think about times when you've had to manage inventory issues, resolve customer complaints, or implement visual merchandising techniques. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Sales Acumen
Be ready to discuss your approach to achieving sales goals and building client relationships. Share specific strategies you've used to connect with customers and create repeat business. Showing that you can drive sales while maintaining exceptional service will set you apart from other candidates.
