At a Glance
- Tasks: Support daily retail operations, drive sales, and lead a dynamic team.
- Company: Join TravisMathew, a leading innovator in lifestyle performance apparel.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
- Why this job: Be part of a vibrant team and make a real impact in retail.
- Qualifications: 3 years in client service and 2 years in retail management preferred.
The predicted salary is between 30000 - 40000 £ per year.
TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.
The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.
- Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
- Connect with in-store clients and develop / retain a following of repeat clients to drive sales.
- Assist in developing and implementing strategies to drive sales and key performance indicators.
- Assist in recruiting and training a team of support managers and client experience focused associates.
- Train and coach team to meet and / or adhere to client service standards and company policies and procedures.
- Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
- Implement product and visual merchandising directives and techniques to maximize space and drive sales.
- Manage inventory control procedures including product receipt, transfers and returns.
- Manage and maintain store cleanliness and organization, including front of house and stock space.
- Foster a work environment focused on teamwork and productivity.
Technical competencies (Knowledge, Skills): Strong written and verbal communication skills.
Education and Experience: Bachelor’s Degree in Business or related field preferred. Minimum 3 years’ experience in a client service-related capacity. Minimum 2 years’ experience in retail store management.
Physical requirements / Work environment: Work is performed in a retail environment / store. Walk, sit, stand, bend, reach and move continually during working hours.
If your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity.
Assistant Store Manager (Woodfield Mall) employer: TravisMathew
At TravisMathew, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As an Assistant Store Manager at our Woodfield Mall location, you will benefit from a supportive team environment that encourages personal and professional growth, alongside competitive compensation and unique employee perks. Join us to be part of a brand that values creativity, teamwork, and the pursuit of excellence in lifestyle performance apparel.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Woodfield Mall)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with TravisMathew's products and values. When you walk into that interview, show us how your passion for the brand aligns with our mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can give you insights into the company culture and might just get your foot in the door.
✨Tip Number 3
Prepare for situational questions! Think about your past experiences in retail management and how they relate to the role. We want to hear how you've handled challenges and led teams to success.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Assistant Store Manager (Woodfield Mall)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the brand shine through! We want to see how much you love the lifestyle and performance apparel world, so don’t hold back on sharing your personal connection to our mission.
Tailor Your Experience:Make sure to highlight your relevant experience in retail management and client service. We’re looking for specific examples of how you've led teams or driven sales, so be sure to connect the dots between your past roles and what we need at TravisMathew.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points if it helps to make your achievements stand out—this will help us quickly see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the TravisMathew team!
How to prepare for a job interview at TravisMathew
✨Know the Brand Inside Out
Before your interview, make sure you understand TravisMathew's ethos and product range. Familiarise yourself with their lifestyle performance apparel and how it connects to the Southern California vibe. This will show your genuine interest in the brand and help you connect better during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, coaching, and achieving sales goals. Be ready to discuss specific strategies you've implemented to drive performance.
✨Prepare for Client Interaction Scenarios
Expect questions about how you would handle various client service situations. Think of examples where you've gone above and beyond for customers or resolved conflicts effectively. Highlight your approach to building relationships and retaining clients, as this is key to driving sales.
✨Bring Ideas for In-Store Events
TravisMathew values creativity in driving sales through events and marketing initiatives. Come prepared with a few ideas for in-store events or promotions that could engage customers and enhance their shopping experience. This shows initiative and aligns with their focus on community and client engagement.
