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- Tasks: Coordinate maintenance schedules and ensure seamless execution of tasks with clients and engineers.
- Company: Join a dynamic team at Travis Talent Ltd, focused on service excellence.
- Benefits: Enjoy enhanced holidays, birthday off, and health cash plans.
- Why this job: Make a real impact by ensuring client satisfaction and operational efficiency.
- Qualifications: Over two years of experience in a similar role and strong IT skills.
- Other info: Fast-paced environment with opportunities for personal growth and development.
The predicted salary is between 22000 - 24000 £ per year.
Location: Sheffield
Status: Full‑Time, Salaried £26,000 - £28,000
Overview
Travis Talent Ltd are delighted to be recruiting on behalf of a client who is seeking to employ a Service Delivery Coordinator responsible for coordinating and overseeing the scheduling of routine maintenance works, ensuring alignment with contractual agreements and client requirements. This role involves close coordination with clients, internal teams, and engineers to ensure seamless execution of maintenance tasks while meeting service level agreements and deadlines.
Benefits
- Enhanced Holidays
- Birthday Day off
- Long Service Awards
- Enhanced Sick Pay
- Cycle-to-work Scheme
- Referral Scheme
- Home Support and Health Cash Plans
What will you do…
- Coordinate with clients to schedule Planned Preventative Maintenance (PPM), remedial and reactive works, ensuring alignment with their availability.
- Prepare and compile comprehensive and detailed quotes for services.
- Organise and oversee all site requirements, including access equipment, components, and necessary logistics.
- Prepare and coordinate RAMS (Risk Assessment Method Statements) for both clients and engineers, ensuring all safety and operational measures are in place.
- Allocate works to designated engineers, coordinating their schedules to meet deadlines.
- Monitor and track the progress of works to ensure completion within client KPIs, regularly updating schedules as needed.
- Following engineer attendance, manage the task status, upload all relevant reports, and process through in‑house systems and client portals.
- Maintain and manage asset registers, ensuring all data is updated and accurate.
- Review completed work reports to identify discrepancies or queries and coordinate with the relevant parties to resolve them.
- Upload reports, ensuring compliance with both internal standards and client requirements within agreed KPIs.
- Raise and track purchase order requests and uplifts through internal systems and client portals.
- Upon work completion, produce and upload compliance certifications to internal systems and client portals, ensuring adherence to regulatory requirements.
- Ensure all tasks related to client portals are completed promptly to prevent delays in payments.
- Regularly review the quotation tracker and liaise with internal parties to ensure all deadlines are met and client‑specific KPIs are maintained.
- Effectively prioritise and manage multiple tasks in a fast‑paced environment.
- Maintain high levels of organisation.
- Take ownership of workload, demonstrating the ability to work independently and as part of a team.
- Carry out any additional duties when required.
Who are we looking for…
- Over two years of experience in a similar role.
- Excellent IT skills including Microsoft Excel.
- The ability to transition between multiple in‑house systems and client portals (following training).
- Strong organisational skills with the ability to multitask and manage competing priorities.
- Proven experience in managing your own workload and adjusting priorities as needed.
- Self‑motivated and able to work using own initiative, ensuring high productivity and efficiency.
- A highly organised individual who can demonstrate prioritising your own workload.
- A high level of attention to detail, ensuring all information captured is accurate and up to date at all times.
- Ability to build internal and external relationships, feel comfortable working within a team, but have the strength of conviction to ensure client requirements are prioritised.
- Ability to work to tight deadlines and quick turnaround times, ensuring all KPIs are met.
- Ability to continuously review working practices, looking for improvements which will bring efficiencies and increase productivity.
Service Delivery Coordinator in Rotherham employer: Travis Talent
Contact Detail:
Travis Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Coordinator in Rotherham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Service Delivery Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to service delivery and client management. We recommend doing mock interviews with friends or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed multiple tasks or projects. This will demonstrate your ability to prioritise and meet deadlines, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Delivery Coordinator in Rotherham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Coordinator role. Highlight your experience in coordinating schedules and managing workloads, as well as any relevant IT skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description, especially around client coordination and multitasking. Let us know why you’re excited about joining StudySmarter!
Show Off Your Organisational Skills: In your application, don’t forget to showcase your organisational skills. Give examples of how you've managed multiple tasks or projects in the past. We love candidates who can juggle priorities like pros, so let us see that in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Travis Talent
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Service Delivery Coordinator. Familiarise yourself with terms like Planned Preventative Maintenance (PPM) and RAMS. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Prepare examples from your past experience where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and met deadlines, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your IT Proficiency
Since excellent IT skills are essential, be ready to discuss your experience with Microsoft Excel and any other relevant software. If possible, bring examples of reports or data you've managed in the past to illustrate your capabilities.
✨Build Rapport with Interviewers
Remember, this role involves a lot of coordination with clients and teams. Practice building rapport during the interview by being friendly and engaging. Show that you can communicate effectively and are comfortable working within a team while also advocating for client needs.
