Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line technical support and troubleshoot IT issues for users.
- Company: Join a growing Sheffield-based tech team with a modern, hybrid environment.
- Benefits: Competitive salary, career progression, and exposure to cutting-edge technologies.
- Other info: Great opportunity for long-term career growth in the tech industry.
- Why this job: Kickstart your IT career in a supportive team and develop your skills.
- Qualifications: Basic IT support experience and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Travis Talent are recruiting on behalf of a Sheffield-based client for an IT Support Engineer to join their growing team. This is an excellent opportunity for someone with early experience in IT support who is looking to develop their career in a modern, hybrid IT environment.
Location: Sheffield
Salary: £25,000 - £30,000
Type: Full-time, Permanent
The Role
You will provide first-line technical support across end-user devices and core IT systems, ensuring smooth day-to-day operations. The role will involve troubleshooting, supporting users, and assisting with infrastructure in a hybrid (on-premise and cloud) environment.
Key Responsibilities
- Provide first-line support for desktops, laptops, mobile devices, and peripherals
- Troubleshoot hardware, software, and basic network issues
- Support Windows/macOS and common business applications
- Assist with user accounts, password resets, and access issues
- Monitor servers and assist with basic administration tasks
- Perform system patching and updates across devices
- Support Microsoft 365, Active Directory, and cloud platforms
- Log and manage tickets, ensuring clear communication with users
About You
- 2 years experience in IT support or service desk role
- Understanding of Windows OS and basic networking (TCP/IP, DNS, DHCP)
- Experience troubleshooting end-user hardware
- Strong communication and customer service skills
- Ability to prioritise workload in a ticketing environment
Desirable Skills
- Exposure to Microsoft 365, Active Directory, Azure/Entra ID
- Experience in hybrid IT environments
- Familiarity with endpoint management tools
- Relevant certifications (CompTIA A+, Network+, Microsoft Fundamentals)
Why Apply?
This is a great opportunity to join a supportive IT team where you'll gain exposure to modern technologies and develop your technical skillset. The role offers clear progression and the chance to build a long-term career in IT.
IT Support Engineer in Sheffield employer: Travis Talent Ltd
Contact Detail:
Travis Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Sheffield
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars to connect with industry folks. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or using online platforms can help you nail those tricky questions. Remember, confidence is key!
✨Tip Number 3
Show off your skills! Create a portfolio or a personal project that highlights your IT support abilities. This can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Don’t miss out on the chance to join a fantastic team!
We think you need these skills to ace IT Support Engineer in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting abilities and any exposure to hybrid environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your customer service skills!
Show Off Your Technical Skills: In your application, make sure to mention any relevant certifications or technical skills you have, like experience with Microsoft 365 or Active Directory. We love seeing candidates who are eager to learn and grow in their technical abilities.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team in Sheffield!
How to prepare for a job interview at Travis Talent Ltd
✨Know Your Tech Basics
Brush up on your knowledge of Windows OS, basic networking concepts like TCP/IP, DNS, and DHCP. Be ready to discuss how you've tackled troubleshooting in the past, as this will show your understanding of the technical aspects required for the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of user interaction, prepare examples that highlight your communication and customer service skills. Think about times when you’ve successfully resolved user issues or provided support, and be ready to share those stories.
✨Familiarise Yourself with the Tools
Get to know Microsoft 365, Active Directory, and any endpoint management tools mentioned in the job description. If you have experience with these, be sure to mention it during the interview, as it shows you're proactive and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, the technologies they use, and opportunities for growth within the company. This not only shows your interest but also helps you determine if the role is the right fit for you.