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- Tasks: Lead a dynamic yard team and ensure top-notch customer service.
- Company: Join Travis Perkins, the UK's largest builders merchant with a family-run vibe.
- Benefits: Enjoy generous leave, pension scheme, discounts, and life assurance.
- Why this job: Make a real impact while building strong relationships with customers.
- Qualifications: Experience in managing teams and a passion for customer service.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
The predicted salary is between 24000 - 36000 £ per year.
Are you seeking a role providing a first class service whilst ensuring the safe and efficient running of our yard. In this Yard Manager role, based at Travis Perkins at our Exeter Branch, you will be responsible for leading and inspiring our yard team who are on the front line dealing with our customers that come into our yard. Health & Safety will be your primary focus every day while always building long-lasting relationships and going above and beyond to provide a great service to our customers. We are Travis Perkins, the UKs largest builders merchant and this role may be perfect for you.
The Branch
You will be working alongside some great individuals at our branch where we have a fantastic dedicated team. Your working hours will be Monday to Friday 0730-1700 and alternate Saturdays 0800-1200.
You don’t need an in-depth knowledge of builders merchants to join the team, as there will be plenty of coaching and training to get you up to speed, we’ll give you the confidence to deliver the exceptional service we expect. However experience managing/supervising/coaching a team is a requirement and a background in a yard or warehouse is extremely advantageous.
The Benefits
In return for your hard work you will receive the following and more:
- Generous annual leave entitlement plus bank holidays
- Contributory pension scheme
- Option to buy extra holiday days
- Life Assurance and other optional rewards
- Discounts – across TP Group and many other retailers
- Employee assistance programme
The Role
Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service. The key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis. You will be based outside, responsible for leading and inspiring our yard team who are on the front line dealing with our customers that come into our yard. A strong team player, you will be a key member of the team ensuring standards are adhered to at all times.
The Person
This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest. Are you:
- Highly adaptable, resilient and tenacious with high levels of energy and drive
- Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials
- Someone who thrives in a dynamic and fast paced environment.
- Friendly and outgoing, happy to communicate face to face to build strong lasting relationships
- Previous experience managing a small team
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Yard Manager employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travis Perkins. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past where you've provided great customer service or led a team. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your passion for safety! As health and safety is a top priority, be prepared to discuss how you've ensured safety in previous roles. This will demonstrate that you take this responsibility seriously and are ready to lead by example.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. By applying directly, you’ll have a better chance of standing out. Plus, it shows you’re keen on being part of the Travis Perkins team!
We think you need these skills to ace Yard Manager
Some tips for your application 🫡
Show Your Leadership Skills: In your application, highlight any experience you have in managing or coaching a team. We want to see how you've inspired others and created a positive environment, especially in a yard or warehouse setting.
Emphasise Customer Service: Since this role is all about providing top-notch service, make sure to mention any past experiences where you’ve gone above and beyond for customers. We love seeing candidates who understand the importance of building strong relationships!
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our friendly and dynamic team at Travis Perkins.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our fantastic team!
How to prepare for a job interview at Travis Perkins
✨Know Your Yard Basics
Even if you’re not an expert in builders merchants, it’s a good idea to brush up on some basic terminology and processes related to yard management. This shows your enthusiasm for the role and helps you engage in meaningful conversations during the interview.
✨Highlight Your Leadership Skills
Since managing a team is key for this position, be ready to share specific examples of how you've successfully led or coached a team in the past. Think about challenges you faced and how you overcame them, as this will demonstrate your ability to inspire and motivate others.
✨Emphasise Customer Service
This role is all about building relationships with customers, so prepare to discuss your approach to customer service. Share stories that illustrate your friendly and helpful nature, and how you’ve gone above and beyond to ensure customer satisfaction.
✨Show Your Adaptability
The job requires someone who thrives in a dynamic environment. Be prepared to talk about times when you had to adapt quickly to changes or unexpected situations. This will show that you can handle the fast-paced nature of the yard while maintaining high standards.
