At a Glance
- Tasks: Reconnect with past customers and build lasting relationships through engaging conversations.
- Company: Join a dynamic team at CCF, part of the Travis Perkins Group.
- Benefits: Enjoy bonuses, incentives, and clear paths for career progression.
- Other info: Opportunities for growth into senior sales roles or branch management.
- Why this job: Make a real impact while developing valuable skills in a supportive environment.
- Qualifications: No perfect experience needed, just a positive attitude and eagerness to learn.
The predicted salary is between 25000 - 32000 £ per year.
Bring customers back. Build your career. Be part of a winning team. We're looking for confident, motivated people to join our growing Customer Account Team — a high‐energy group focused on reconnecting with past customers and winning back their business. If you enjoy talking to people, solving problems, and making a real impact, this is the perfect place to start and grow your career.
What you'll be doing:
- Calling previous customers to understand their needs and rebuild relationships
- Sharing new offers, solutions, and reasons to return
- Listening carefully and finding the right outcome for each customer
- Working towards achievable targets with full support from your team
- Playing a key role in helping us grow and strengthen our customer base
Why you'll love it here:
- A great team environment — supportive, fun, and driven to succeed together
- Clear progression paths — develop into senior roles, account management, sales, team leadership and more
- Full training provided — perfect for someone starting out or looking to build confidence on the phone
- A large PLC with real opportunities — stability, structure, and long‐term career growth
- Recognition and rewards — bonuses, incentives, and celebrations for hitting team goals
What we're looking for:
You don't need the perfect experience — just the right attitude! If you're:
- Confident speaking on the phone
- Positive, resilient, and eager to learn
- Motivated by achievable targets and personal growth
- Ready to build skills that will last a lifetime
...then we want to hear from you.
What does the future look like?
Well we're keen for you to get to know our customers and the plan is for you to develop and grow and eventually move into either a National Sales Role, a Regional Sales Role or if you love branch life, a Branch Sales Role.
About us:
As part of the Travis Perkins Group, one of the UK's leading companies, CCF are one of the fastest growing businesses in our sector. We are one of the biggest distributors of specialist interior construction materials in the UK, and we supply Dry‐Lining, Insulation, Suspended Ceilings and Glazed Partitioning materials to some of the largest Specialist Contractors in the country. If you would like to be a part of our ambitious and driven business which will equip you to be the best Sales Coordinator that you can be, then we would like to hear from you.
We're driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
Locations: Birmingham, Dudley, West Bromwich, Halesowen, Wednesbury, Walsall, Wolverhampton, Oldbury, Smethwick, Aston, Great Barr.
Account Executive in West Bromwich employer: Travis Perkins
At CCF, part of the Travis Perkins Group, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment. Our commitment to employee growth is evident through clear progression paths, comprehensive training, and a culture that celebrates achievements, making it an ideal place for those looking to build a rewarding career in sales. With locations across the West Midlands, we offer stability and the chance to be part of a rapidly growing team dedicated to reconnecting with customers and driving success together.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive in West Bromwich
✨Tip Number 1
Get to know the company inside out! Research CCF and the Travis Perkins Group, so you can chat confidently about their values and what they do. This shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your phone skills! Since you'll be calling previous customers, role-play with a friend or family member. This will help you feel more comfortable and confident when it’s your turn to make those calls.
✨Tip Number 3
Be ready to share your own experiences! Think about times you've solved problems or built relationships in the past. This will help you demonstrate your skills and show how you can make a real impact on the team.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and ensures your application goes straight to the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Executive in West Bromwich
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention your phone skills and any relevant experience that shows you can connect with customers.
Show Your Motivation:We love seeing candidates who are eager to learn and grow. In your application, share examples of how you’ve tackled challenges or achieved targets in the past. This will show us you’re ready to take on new challenges!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you into our process as soon as possible!
How to prepare for a job interview at Travis Perkins
✨Know Your Customer
Before the interview, research the company and its customer base. Understand their products and services, especially those that might appeal to previous customers. This will help you demonstrate your knowledge and show how you can effectively reconnect with past clients.
✨Practice Your Pitch
Since the role involves talking to customers, practice your phone communication skills. Role-play with a friend or family member, focusing on how to listen actively and respond to customer needs. This will boost your confidence and prepare you for real conversations.
✨Show Your Motivation
Be ready to discuss what drives you. The company values motivated individuals who are eager to learn and grow. Share examples of how you've set and achieved personal goals in the past, and express your enthusiasm for hitting targets in this new role.
✨Emphasise Team Spirit
Highlight your ability to work well in a team. Since the role is part of a supportive environment, share experiences where you collaborated with others to achieve a common goal. This will show that you’re not just focused on individual success but also on contributing to the team's achievements.
