At a Glance
- Tasks: Help customers find and hire the right tools for their projects.
- Company: Join Travis Perkins, a top UK employer with a friendly team culture.
- Benefits: Enjoy a supportive work environment and opportunities for career growth.
- Why this job: Make a real difference in customer service while working with cool tools.
- Qualifications: Great people skills and a passion for learning about tools.
- Other info: We celebrate diversity and encourage everyone to be their authentic selves.
The predicted salary is between 24000 - 36000 £ per year.
Make customer service - and our £5 billion business - second to none.
Play your part in a friendly and hardworking team.
Add to your branch’s reputation for outstanding customer service.
Build a great career within a top UK employer.
At Travis Perkins we pride ourselves on being a great place to work. We’re a top employer that looks after our people and empowers them to look after our business and our loyal customer base.
Joining our family as Tool Hire Customer Expert, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment’s required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises.
To succeed, you’ll need:
- To be a natural people person - great with customers and colleagues alike.
- The ability to learn new systems and skills quickly.
- A friendly, helpful personality.
- Some mechanical knowledge or an interest in tools and equipment.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic self.
You be you, it makes us, us.
Tool Hire Customer Expert in Trowbridge employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Customer Expert in Trowbridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Travis Perkins' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Tool Hire Customer Expert, you'll be interacting with customers all day. Role-play common customer scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your mechanical knowledge! Brush up on basic tools and equipment before your interview. Being able to chat about different tools will impress your interviewers and demonstrate your passion for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Travis Perkins. Don’t miss out on this opportunity!
We think you need these skills to ace Tool Hire Customer Expert in Trowbridge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and helpful personality shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your character!
Highlight Relevant Experience: Make sure to mention any previous customer service roles or experiences with tools and equipment. We love seeing how your background aligns with our need for a natural people person who can help customers find the right tools.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us see how you fit into our hardworking team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Tool Hire Customer Expert role. We can’t wait to hear from you!
How to prepare for a job interview at Travis Perkins
✨Know Your Tools
Brush up on your knowledge of tools and equipment before the interview. Familiarise yourself with common tools, their uses, and safety protocols. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your People Skills
As a Tool Hire Customer Expert, being a people person is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will highlight your friendly and helpful personality.
✨Demonstrate Quick Learning
The ability to learn new systems quickly is crucial. Be ready to discuss any experiences where you had to adapt to new tools or processes. Highlight your willingness to learn and how you approach picking up new skills efficiently.
✨Embrace Inclusivity
Travis Perkins values inclusivity, so be yourself during the interview. Share your thoughts on teamwork and how you contribute to a positive work environment. This will resonate well with the company's culture and show that you align with their values.