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- Tasks: Lead a team, manage yard operations, and provide top-notch customer service.
- Company: Join the Travis Perkins family, a leader in the building materials industry.
- Benefits: Competitive pay, bonuses, healthcare, and discounts at major retailers.
- Why this job: Be part of a dynamic team and develop your career in a supportive environment.
- Qualifications: Supervisory experience and a passion for customer service are essential.
- Other info: Enjoy a great work-life balance with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Joining the Travis Perkins family as a Yard Manager, you will ensure the safe and efficient running of our yard. You will also be responsible for leading and inspiring a team of Yard Assistants who are on the front line dealing with our customers that come into our yard. As part of the branch team, you will play a vital role in our continued success, providing a first-class service.
What will I be doing? No one day is the same as the next in TP branch life, but here are a few pointers: Our success is built on strong relationships with our customers so it's essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis. You will be based outside managing the external yard team of 5 people, processing our customer orders, loading and unloading customer and company vehicles. You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse. Experience of using a forklift is ideal, but don’t worry full training is provided. Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment at all times.
What skills do you need? This is a key customer-facing role, you just need the ability to provide great customer service and have experience in a supervisory role, we can teach you the rest.
Does this sound like you? We hope you can say 'Yes' to all of the characteristics below - they are in the DNA of all our Yard Sales Managers. Are you:
- Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials.
- Passionate and an engaging leader, who has the ability to create a "one team" approach through collaboration and motivation.
- Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.
- Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
- Someone who thrives in a dynamic and fast-paced environment.
Being a Yard Sales Manager in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose. As a new colleague, you will be encouraged to enroll onto a TP development scheme - which are available to colleagues and managers at all levels of our business.
How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan, that embraces our values. You'll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work-life balance - most of our customers choose to enjoy their weekends.
Yard Manager in Sunbury-on-Thames employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard Manager in Sunbury-on-Thames
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Travis Perkins. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about building relationships, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your leadership style! As a Yard Manager, you'll be leading a team. Think about how you motivate and inspire others. Share your approach to teamwork and collaboration during the interview to demonstrate that you can create that 'one team' atmosphere.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Yard Manager in Sunbury-on-Thames
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and engaging in your tone. Remember, this role is all about building relationships with customers, so a warm approach will go a long way.
Highlight Relevant Experience: Make sure to showcase any supervisory or customer service experience you have. Even if it’s not directly related to yard management, we want to see how your skills can translate into this role. Be specific about your past roles and what you achieved!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight key achievements or responsibilities – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at Travis Perkins
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Yard Manager. Familiarise yourself with the importance of customer service and team leadership in this role. Think about how your past experiences align with these expectations.
✨Showcase Your Leadership Skills
As a Yard Manager, you'll be leading a team. Prepare examples of how you've successfully motivated and managed a team in the past. Highlight any specific situations where you created a collaborative environment or resolved conflicts.
✨Demonstrate Your Customer Service Mindset
Since this role is customer-facing, be ready to discuss how you would handle various customer interactions. Share stories that illustrate your friendly and helpful approach, and how you build strong relationships with customers.
✨Emphasise Safety Awareness
Safety is crucial in this role, so be prepared to talk about how you prioritise safety in the workplace. Discuss any relevant experience you have with maintaining a safe working environment and how you would ensure your team follows safety protocols.
