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For Companies At a Glance
- Tasks: Deliver orders and provide top-notch customer service in a friendly environment.
- Company: Join a supportive team focused on strong customer relationships.
- Benefits: Enjoy a work-life balance with Monday to Friday hours and occasional Saturdays.
- Why this job: Be the face of our company, making customers smile with every delivery.
- Qualifications: Must have a valid Cat B licence and a passion for customer service.
- Other info: Great opportunity for growth in a dynamic and friendly workplace.
The predicted salary is between 20000 - 30000 £ per year.
Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you will be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst keeping colleagues and customers safe at all times.
What will I be doing?
No one day is the same as the next in TP branch life, but here are a few pointers:
- Our success is built on strong relationships so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, as you will likely get to know our customers on a first name basis.
- Driving our transit and flatbed vehicles (up to 3.5ton) you will carry out multi-drop deliveries from our branch direct to our local customers and be responsible for ensuring they receive their orders on time and in one piece, safely, every time.
- Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures especially whilst unloading, loading and driving our vehicles.
Want a work life balance? Our working hours are Monday to Friday between the hours of 07:00-17:00, every other Saturday 08:00-12:00.
What experience do you need?
You will need to be an experienced driver with a minimum Cat B licence (up to 3.5ton) held for at least 12 months. Experience within our industry is advantageous but not essential as long as you have an ability to learn quickly, a strong work ethic and are physically fit. We are looking for candidates with exceptional customer service experience.
Multi-Drop Driver/Customer Service Assistant in Stretford employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Drop Driver/Customer Service Assistant in Stretford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show them that you're not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about building relationships, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! Even if it’s a driving job, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the company’s image.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Multi-Drop Driver/Customer Service Assistant in Stretford
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, as this role is all about building strong relationships.
Be Clear About Your Driving Experience: Since you'll be driving our vehicles, it's crucial to mention your driving experience clearly. Let us know about your Cat B licence and any relevant driving roles you've had, so we can see you're a safe pair of hands.
Keep It Friendly and Professional: Your application should reflect the friendly and helpful attitude we value at StudySmarter. Use a warm tone and be professional, showing us that you’re the kind of person who can connect with our customers easily.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Travis Perkins
✨Know Your Routes
Familiarise yourself with the local area and potential delivery routes. Being able to discuss your knowledge of the area during the interview shows that you’re proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this role is all about building strong relationships.
✨Emphasise Safety Awareness
Since safety is crucial in this role, be ready to talk about your understanding of safety protocols. Share any relevant experiences where you prioritised safety while driving or handling deliveries.
✨Demonstrate Your Work Ethic
Highlight your reliability and commitment to getting the job done. Discuss times when you’ve worked hard to meet deadlines or overcome challenges, as this will resonate well with the company’s values.
