At a Glance
- Tasks: Assist customers with their needs and ensure a positive shopping experience.
- Company: Join Travis Perkins, the UK's leading distributor of building materials.
- Benefits: Competitive salary, bonus potential, discounts, and development opportunities.
- Other info: Enjoy sociable hours and a culture that values inclusivity and personal growth.
- Why this job: Be part of a supportive team and make a real impact on customer satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit.
The predicted salary is between 9.9 - 12.1 £ per hour.
Working Hours: Monday to Friday and alternate Saturday Mornings (8-12)
We are Travis Perkins.
Leading our industry for over two centuries, we've built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve.
We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK.
What’s it like to be a Sales Assistant?
- Strong customer relationships are key to our success, both in person and by phone.
You’ll deliver the highest service standards, understanding and meeting your customers’ current and future needs before sending them on their way with a smile.
- We keep safety at the heart of everything we do. Maintaining high standards across our working environment keeps everybody safe and happy all day, every day.
- Working alongside our partnered businesses, our combined product range means there are always more materials, tools, or services to offer our customers.
Understanding and promoting additional products will see you succeed.
- You’ll spend time outside in our Yard, helping to process orders, load and unload vehicles, and accurately book deliveries into our systems.
Do you have what it takes?
- Are you confident in your physical ability to process heavy and bulky stock throughout the Yard and Warehouse, within our health and safety guidelines?
- Do you provide a best-in-class sales experience through positive and purposeful interactions that leave a lasting impression?
- Can you self-motivate, multi-task and stay organised in adaptable, fast-paced environments?
- You don’t need to be an expert in building materials and tooling, we’ll support you to learn this on the job!
- Are you a team player who is comfortable to step outside of your role to support colleagues across the wider branch?
What’s in it for you?
- Make your job a journey - with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.
- Competitive salary - with bonus earning potential too! We achieve together, so we earn together too.
- Enhanced pension scheme - prepare for your future by matching your pension contributions up to 10%. (Conditions apply)
- Group-wide discounts - 20% off at Toolstation, with wider savings across the group.
- Sociable hours - Protect your "me time" with sociable daytime hours (no evenings!).
- Share Save - own our collective success by investing with our group shares.
- Online shopping discounts - treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!
What about our culture?
Every day, we work together, giving our best to be the best.
By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.
We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.
We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.
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Customer Sales Assistant - Part Time in Reading employer: Travis Perkins
At Travis Perkins plc, we pride ourselves on being an exceptional employer that values operational excellence, diversity, and talent development. As a Regional Director in the Central Midlands, you'll have the opportunity to lead a dynamic team, drive meaningful change, and foster a culture of inclusion while enjoying competitive benefits and a supportive work environment. Join us to make a significant impact in a key leadership role and help shape the future of our region.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Assistant - Part Time in Reading
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Travis Perkins, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Sales Assistant - Part Time in Reading
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Travis Perkins that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Travis Perkins will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Travis Perkins and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Travis Perkins
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Travis Perkins, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Travis Perkins!
