At a Glance
- Tasks: Build strong customer relationships and provide top-notch service in a dynamic environment.
- Company: Join Travis Perkins, a leading name in the building materials industry.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a supportive development culture.
- Other info: Flexible hours with no late nights, perfect for balancing work and life.
- Why this job: Make a real impact while learning on the job and growing your skills.
- Qualifications: No experience needed; just bring your enthusiasm and teamwork spirit!
The predicted salary is between 22000 - 28000 £ per year.
Job Title
Sales Assistant - Fixed term Contract until October 2026
Location
Travis Perkins, Plymouth, PL4 0HQ
Working Hours
Monday to Friday and alternate Saturday Mornings (8-12)
What’s it like to be a Sales Assistant?
- Every day is different at Travis Perkins, but here’s what you can expect:
- Strong customer relationships are key to our success, both in person and by phone.
You’ll deliver the highest service standards, understanding and meeting your customers’ current and future needs before sending them on their way with a smile.
- We keep safety at the heart of everything we do. Maintaining high standards across our working environment keeps everybody safe and happy all day, every day.
- Working alongside our partnered businesses, our combined product range means there are always more materials, tools, or services to offer our customers.
Understanding and promoting additional products will see you succeed.
- You’ll spend time outside in our Yard, helping to process orders, load and unload vehicles, and accurately book deliveries into our systems.
Do you have what it takes?
- Are you confident in your physical ability to process heavy and bulky stock throughout the Yard and Warehouse, within our health and safety guidelines?
- Do you provide a best-in‑class sales experience through positive and purposeful interactions that leave a lasting impression?
- Can you self‑motivate, multi‑task and stay organised in adaptable, fast‑paced environments?
- You don’t need to be an expert in building materials and tooling, we’ll support you to learn this on the job!
- Are you a team player who is comfortable to step outside of your role to support colleagues across the wider branch?
What’s in it for you?
- Make your job a journey - with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.
- Competitive salary - with bonus earning potential too! We achieve together, so we earn together too.
- Enhanced pension scheme - prepare for your future by matching your pension contributions up to 10%. (Conditions apply)
- Group‑wide discounts - 20% off at Toolstation, with wider savings across the group.
- Sociable hours - Protect your “me time” with sociable daytime hours (no evenings!).
- Share Save - own our collective success by investing with our group shares.
- Online shopping discounts - treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!
What about our culture?
Every day, we work together, giving our best to be the best.
By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.
We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.
We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.
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Customer Sales Assistant in Plymouth employer: Travis Perkins
Travis Perkins is an excellent employer that prioritises employee development and a collaborative work culture, making it an ideal place for those looking to grow their careers in the North West Region. With a strong focus on safety and customer service, employees benefit from hands-on leadership opportunities, competitive compensation, and a supportive environment that encourages teamwork and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Assistant in Plymouth
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Travis Perkins.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Travis Perkins. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Customer Sales Assistant in Plymouth
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Travis Perkins.
How to prepare for a job interview at Travis Perkins
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Travis Perkins's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Travis Perkins offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
