At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, discounts, pension scheme, and career development opportunities.
- Other info: Great team culture with support for your personal and professional growth.
- Why this job: Kickstart your career with hands-on experience and growth potential.
- Qualifications: Friendly attitude, reliability, and a willingness to learn.
The predicted salary is between 10 - 13 £ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring:
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get:
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits: 22 days holiday + Bank Holidays, Company pension scheme and life assurance, Bonus scheme and cycle to work program, Save and buy as you earn options, 20% discount across all Travis Perkins companies, Health and wellbeing support at your fingertips with Aviva Digicare + Financial education, support, and recognition awards, Discounts at over 1,000 retailers.
About Toolstation: We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Store Assistant in Penrith employer: Travis Perkins
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. As a Store Assistant in Penrith, you'll enjoy a supportive work culture with opportunities for career advancement, including access to our Toolstation Academy and Apprenticeship programmes. With competitive benefits such as 22 days holiday, a company pension scheme, and discounts across the Travis Perkins Group, you'll find a rewarding environment where your hard work and commitment to customer service are truly appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Penrith
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and check out the layout, products, and vibe. This shows you’re genuinely interested and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Be ready to showcase your personality! When you meet the team, let your warm and friendly side shine through. Remember, they’re looking for someone who fits in with their culture, so be yourself and show them how you can contribute to the positive atmosphere.
✨Tip Number 3
Prepare some questions! Think about what you want to know about the role or the company. Asking thoughtful questions not only shows your interest but also helps you figure out if Toolstation is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the Toolstation family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Store Assistant in Penrith
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Highlight Your Commitment:Make sure to emphasise your reliability and commitment to excellent customer service. We’re looking for team players who are ready to roll up their sleeves and get stuck in!
Tailor Your Application:Take a moment to tailor your application to the Store Assistant role. Mention any relevant skills or experiences, even if they’re not from retail – we value hard work and a positive attitude above all!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at Travis Perkins
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, what they stand for, and their commitment to customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your enthusiasm shine through! Share examples of how you've provided excellent customer service in the past, even if it's not from a retail background. They want to see your energy and how you connect with people.
✨Be Ready to Discuss Flexibility
Since the role requires early starts and late finishes, be prepared to discuss your availability. Highlight your reliability and willingness to adapt to the store's needs. This shows that you're committed and ready to roll up your sleeves when required.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about opportunities for growth within the company or how they support their employees' development. This demonstrates your interest in a long-term career with Toolstation and your proactive attitude towards personal growth.
