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- Tasks: Assist customers in finding tools and arranging rental contracts with a focus on safety.
- Company: Leading tool hire company in Northampton with a family-oriented culture.
- Benefits: Great pay, competitive benefits, and career development opportunities.
- Why this job: Join a supportive team and create positive experiences for customers every day.
- Qualifications: Strong interpersonal skills and a friendly attitude are essential.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading tool hire company in Northampton is seeking a Tool Hire Customer Assistant to assist customers in finding the right tools and arranging rental contracts. This role prioritises safety and exceptional customer service, creating a positive experience for clients.
The ideal candidate will possess great interpersonal skills, the ability to quickly learn new systems, and a friendly demeanour. Competitive pay and benefits are offered, alongside opportunities for career development within a supportive family-oriented environment.
Tool Hire Customer Pro — Great Pay & Benefits in Northampton employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Customer Pro — Great Pay & Benefits in Northampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the tool hire industry. A personal recommendation can go a long way in landing that customer assistant role.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common customer scenarios. This will help you shine during interviews and show off your friendly demeanour.
✨Tip Number 3
Research the company! Familiarise yourself with their tools, services, and values. This knowledge will not only impress during interviews but also help you tailor your responses to align with their customer-centric approach.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Tool Hire Customer Pro — Great Pay & Benefits in Northampton
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about creating a positive experience for clients.
Be Friendly and Approachable: Your written application should reflect your friendly demeanor. Use a warm tone and be personable in your language. We’re looking for someone who can connect with our customers, so let your personality shine through!
Demonstrate Your Quick Learning Ability: Mention any instances where you've quickly adapted to new systems or processes. We value candidates who can learn on the job, so share examples that showcase your ability to pick things up fast.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Travis Perkins
✨Know Your Tools
Familiarise yourself with the types of tools the company hires out. Being able to discuss specific tools and their uses will show your genuine interest in the role and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer, as this role prioritises exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Safety First
Since safety is a priority, be ready to discuss how you would ensure a safe environment for customers. Brush up on basic safety protocols related to tool usage and rental agreements to demonstrate your commitment to safety.
✨Show Your Personality
This role requires a friendly demeanour, so let your personality shine through during the interview. Smile, maintain eye contact, and engage with the interviewers to create a positive atmosphere that reflects your interpersonal skills.
