Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service while driving multi-drop deliveries.
- Company: Join a friendly team at Travis Perkins, a leader in the building materials industry.
- Benefits: Enjoy competitive pay, bonuses, private healthcare, and discounts across retailers.
- Why this job: Be part of a supportive culture that values safety, teamwork, and career development.
- Qualifications: Must have a Cat B licence for at least 12 months; customer service skills are essential.
- Other info: Flexible hours promote work-life balance, with weekends off for most.
The predicted salary is between 24000 - 36000 £ per year.
Joining our friendly and hardworking family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries). You will play a vital role in our continued success by providing a first-class service while keeping colleagues and customers safe at all times.
What will I be doing?
No two days are the same in TP branch life, but here are some key responsibilities:
- Helping deliver the highest standards of service by being helpful and friendly, building strong relationships with our customers.
- Driving transit and flatbed vehicles (up to 3.5 tonnes) to carry out multi-drop deliveries from our branch to local customers, ensuring timely and safe delivery of orders.
- Adhering to all safety policies and procedures during loading, unloading, and driving to maintain high safety standards.
- Working Monday to Friday between 07:30 – 17:00, and every other Saturday from 08:00 – 12:00, to promote work-life balance.
What experience do you need?
You should be an experienced driver with a minimum Cat B licence (up to 3.5 tonnes) held for at least 12 months. Industry experience is advantageous but not essential; we value a quick learner, a strong work ethic, and physical fitness. Exceptional customer service, health & safety awareness are key qualities we seek, and we will provide comprehensive training and tools to support your success.
Does this sound like you?
If you are highly adaptable, resilient, energetic, and thrive in a fast-paced environment, you might be a great fit. You should have excellent customer service skills, work well under pressure, and be flexible. Comfort working both in branch and on the road is essential.
As a Van Driver/Customer Service Assistant, you\’ll have opportunities to develop your career with support through our Cornerstones development plan, which embodies our values: Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns.
We offer competitive pay + benefits, including a colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, and discounts across the Travis Perkins Group and other retailers. Our hours promote a healthy work-life balance, allowing most of our customers to enjoy weekends and bank holidays off.
#J-18808-Ljbffr
Multi-drop Driver/Customer Service Assistant employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-drop Driver/Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the local area and delivery routes. Knowing the quickest and safest ways to reach your customers can set you apart from other candidates, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with customers both in branch and during deliveries, practice how to handle various customer scenarios, ensuring you can provide a friendly and helpful service.
✨Tip Number 3
Highlight your adaptability and resilience in fast-paced environments. Think of examples from previous jobs where you've successfully managed pressure or adapted to changing situations, as these qualities are essential for this role.
✨Tip Number 4
Demonstrate your commitment to safety. Be prepared to discuss your understanding of health and safety practices related to driving and deliveries, as this will show that you take the responsibility of keeping yourself and others safe seriously.
We think you need these skills to ace Multi-drop Driver/Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience and customer service skills. Emphasise any previous roles where you interacted with customers or worked in a fast-paced environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific qualities that make you a good fit, such as your adaptability and strong work ethic, and provide examples of how you've demonstrated these in past roles.
Highlight Safety Awareness: Given the importance of health and safety in this role, include any relevant training or certifications you have related to safe driving practices. This will show that you take safety seriously and are prepared for the responsibilities of the job.
Showcase Customer Service Skills: Provide examples of how you've delivered excellent customer service in previous positions. This could include resolving customer complaints, building relationships, or going above and beyond to meet customer needs.
How to prepare for a job interview at Travis Perkins
✨Showcase Your Customer Service Skills
Since the role involves direct interaction with customers, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or gone above and beyond to help a customer.
✨Demonstrate Your Driving Experience
Make sure to highlight your driving experience, especially if you have a Cat B licence. Discuss any relevant driving roles you've held and your familiarity with multi-drop deliveries, as this will show your capability for the job.
✨Emphasise Safety Awareness
Safety is a top priority in this role. Be ready to talk about your understanding of health and safety regulations, and provide examples of how you've adhered to safety policies in past positions, particularly while driving or handling deliveries.
✨Express Your Adaptability and Resilience
The job requires someone who can thrive in a fast-paced environment. Share instances where you've had to adapt quickly to changes or overcome challenges, demonstrating your resilience and ability to maintain a positive attitude under pressure.
