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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist with sales in a friendly, fast-paced environment.
- Company: Join the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Competitive salary, performance bonuses, discounts, and comprehensive wellbeing support.
- Why this job: Be the face of our branch and build lasting relationships with customers.
- Qualifications: No prior experience needed; just bring your energy and a friendly attitude!
- Other info: Enjoy career development opportunities and a supportive workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
Who are we
We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
- Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
- Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast-paced environment, where no two days are the same
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders' merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
- Competitive annual salary
- Performance-based bonuses to reward your hard work
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more!
- Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you. We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Customer Sales Assistant in Malvern employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant in Malvern
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our values and what we stand for. This will help you connect with us and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your people skills! As a Customer Sales Assistant, you'll be interacting with customers all day. Try role-playing common customer scenarios with a friend to boost your confidence and improve your communication skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent our brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Customer Sales Assistant in Malvern
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your friendly and approachable side.
Tailor Your Application: Make sure to highlight your adaptability and resilience in your application. Mention any experiences that showcase your ability to thrive in a busy environment, as this is key for us!
Show Your Enthusiasm: Express your eagerness to provide excellent customer service. We love candidates who are passionate about helping others and building strong relationships with customers.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Travis Perkins
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, products, and what makes them the leading builders' merchant in the UK. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Sales Assistant, you'll be the face of the branch. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer—these stories will resonate well with the interviewers.
✨Demonstrate Adaptability and Resilience
The job requires someone who can thrive in a fast-paced environment. Be ready to discuss times when you've had to adapt quickly to changes or overcome challenges. Highlighting your resilience will show that you're the right fit for this dynamic role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether the company is the right fit for you.
