Overview
As Branch Sales Supervisor, you drive sales and service excellence in a fast-paced branch environment. You’ll lead a frontline team, nurture customer relationships, and model strong behaviors to meet targets while upholding a safety-first culture. You’ll leverage commercial sense to optimize pricing and margins and collaborate with colleagues to implement improvements. This role offers growth within the UK’s largest builders’ merchant and a chance to have a real impact on customer experience and branch performance. You’ll work closely with cross-functional teams to sustain a loyal customer base and strong local reputation.
Pay / Benefits
- Competitive annual salary
- Performance-based bonus
- Save-as-you-earn & Buy-as-you-earn schemes
- Generous contributory pension
- 20% off at Toolstation
- Wellbeing support
Responsibilities
- Support the team to achieve sales and service targets
- Lead by example to deliver exceptional service and build customer relationships
- Maintain safety protocols and procedures across operations
- Identify customer needs and offer appropriate solutions
- Drive continuous improvements to the branch operation
- Negotiate best deals within price and margin considerations
- Manage busy, fast-paced operations and uphold the company’s reputation
Key requirements
- Commercially astute with understanding of price points and margins
- Experience in first-line management and role modelling strong behaviours
- Tech-savvy and proficient with computers and daily technologies
- Ability to lead, motivate, and develop a team in a customer-facing environment
- Positive energy and collaborative mindset to foster a supportive team environment
- leadership
- customer focus
- communication
- team collaboration
- computer literacy
- data-driven decision making
TP Branch Sales Supervisor in London employer: Travis Perkins
At Travis Perkins plc, we pride ourselves on being an exceptional employer that values operational excellence, diversity, and talent development. As a Regional Director in the Central Midlands, you'll have the opportunity to lead a dynamic team, drive meaningful change, and foster a culture of inclusion while enjoying competitive benefits and a supportive work environment. Join us to make a significant impact in a key leadership role and help shape the future of our region.
