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- Tasks: Lead and inspire a yard team while ensuring top-notch customer service.
- Company: Join Travis Perkins, the UK's largest builders merchant with a fantastic team.
- Benefits: Generous leave, pension scheme, life assurance, and discounts across retailers.
- Why this job: Make a real impact by building strong relationships with customers every day.
- Qualifications: Experience in managing teams and a background in yard or warehouse is a plus.
- Other info: Dynamic outdoor role with plenty of coaching and training provided.
The predicted salary is between 30000 - 42000 £ per year.
Are you seeking a role providing a first class service whilst ensuring the safe and efficient running of our yard? In this Yard Manager/Supervisor role, you will be responsible for leading and inspiring our yard team who are on the front line dealing with our customers that come into our yard. Health & Safety will be your primary focus every day while always building long-lasting relationships and going above and beyond to provide a great service to our customers.
You will be working alongside some great individuals at our branch where we have a fantastic dedicated team. Your working hours will be Monday to Friday 0730-1700 and alternate Saturdays 0800-1200. You don’t need an in-depth knowledge of builders merchants to join the team, as there will be plenty of coaching and training to get you up to speed; we’ll give you the confidence to deliver the exceptional service we expect. However, experience managing/supervising/coaching a team is a requirement and a background in a yard or warehouse is extremely advantageous.
Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis. You will be based outside, responsible for leading and inspiring our yard team who are on the front line dealing with our customers that come into our yard. A strong team player, you will be a key member of the team ensuring standards are adhered to at all times.
This is a key customer facing role, you just need the ability to provide great customer service; we can teach you the rest. Are you:
- Highly adaptable, resilient and tenacious with high levels of energy and drive
- Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials
- Someone who thrives in a dynamic and fast paced environment
- Friendly and outgoing, happy to communicate face to face to build strong lasting relationships
- Previous experience managing a small team
Yard Manager in Liverpool employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard Manager in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Travis Perkins' social media and website. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past where you've successfully managed a team or dealt with customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your adaptability! The job description mentions a dynamic environment, so be prepared to discuss how you've thrived in fast-paced situations before. Highlight your resilience and energy to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Travis Perkins family. Good luck!
We think you need these skills to ace Yard Manager in Liverpool
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in managing or supervising a team. We want to see how you've inspired others and created a positive work environment, so share specific examples that showcase your leadership style.
Emphasise Customer Service: Since this role is all about providing top-notch service, let us know about your customer service experiences. We love candidates who can build strong relationships, so share stories where you went above and beyond for customers.
Safety First!: Health and safety is a big deal for us, so don’t forget to mention any relevant experience you have in this area. Whether it’s training staff or implementing safety protocols, we want to know how you prioritise safety in the workplace.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Travis Perkins
✨Know Your Yard Basics
Even if you don’t have in-depth knowledge of builders merchants, it’s a good idea to familiarise yourself with basic yard operations. Research common materials and equipment used in the industry. This will show your enthusiasm and willingness to learn.
✨Highlight Your Leadership Skills
Since experience managing or supervising a team is crucial, prepare examples of how you've successfully led a team in the past. Think about challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability to inspire others.
✨Emphasise Customer Service
This role is all about building relationships with customers. Be ready to discuss your approach to customer service and share specific instances where you went above and beyond to help a customer. This will align perfectly with their focus on exceptional service.
✨Show Your Adaptability
The job requires someone who thrives in a dynamic environment. Prepare to discuss situations where you had to adapt quickly to changes or challenges. This will highlight your resilience and ability to handle the fast-paced nature of the role.
