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- Tasks: Lead the tool hire department, ensuring excellent customer service and operational efficiency.
- Company: Join BSS, a market leader in the industry, part of Travis Perkins plc.
- Benefits: Enjoy full training, career progression, competitive salary, and a vibrant workplace at Salford Quays.
- Why this job: Be part of a dynamic team focused on growth, customer satisfaction, and community impact.
- Qualifications: Experience in management or customer-facing roles preferred, but not essential; full training provided.
- Other info: No prior tool hire experience needed; just bring your motivation and communication skills!
The predicted salary is between 28800 - 43200 £ per year.
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Client:
Location:
Manchester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
fe1300a5ef15
Job Views:
21
Posted:
01.08.2025
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Job Description:
Job Title: Hire Manager BSS
Location: BSS Manchester (Salford Quays)
Job Type: Full-time
At BSS, we are dedicated to providing exceptional service and high-quality products to our customers. As part of Travis Perkins plc, we are a market leader in our industry, offering a great place to build a career with real opportunities for growth and development.
About the Role:
We are looking for a proactive and customer-driven Hire Manager to take ownership of our tool hire department. You will play a key role in ensuring smooth day-to-day operations, delivering excellent customer service, and identifying opportunities to grow the business. This role is ideal for someone with strong leadership, sales, or customer relationship experience—no previous tool hire experience is required, as full training will be provided.
Key Responsibilities:
Take responsibility for the overall performance of the tool hire department, ensuring efficiency and high service standards.
Engage with customers, providing advice on hire solutions to meet their needs.
Build and maintain strong customer relationships,client hospitality, build supplier relationships, identifying opportunities to increase revenue and grow the department.
Drive sales by promoting hire services and ensuring customers receive the best possible experience.
Manage equipment availability, ensuring all tools are well-maintained and ready for hire.
Ensure all health and safety procedures are followed within the department.
Provide guidance and support to team members where needed.
Involvement with our Charity partners .
What We’re Looking For:
Experience in Management(but not essential), sales, or customer-facing role with a focus on building relationships.
A confident and motivated individual with excellent communication skills.
A commercial mindset with a drive to meet targets and grow the business.
Strong organisational skills and a keen eye for detail.
A willingness to learn about tool hire products and develop expertise (full training provided).
What’s in It for You?
Full training and development to build your knowledge and skills in hire and BSS.
A dynamic, customer-focused environment with plenty of variety.
Opportunities for career progression within the business.
Competitive salary and benefits package.
Fantastic location at Salford Quays .
At BSS, we are more than just a business; we are a team that values dedication, growth, and opportunity. If you are ready for a new challenge and have the skills to excel in this role, we’d love to hear from you. Apply today!
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Hire Manager- Manchester (Salford Quays) employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Manager- Manchester (Salford Quays)
✨Tip Number 1
Research BSS and Travis Perkins plc to understand their values and culture. This will help you align your conversation during the interview with what they stand for, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your leadership and customer service skills. Even if you haven't worked in tool hire before, showcasing how you've successfully managed teams or built customer relationships can set you apart.
✨Tip Number 3
Familiarise yourself with common tools and equipment used in the hire industry. While full training will be provided, having a basic understanding will show your enthusiasm and willingness to learn, which is highly valued in this role.
✨Tip Number 4
Network with current or former employees of BSS on platforms like LinkedIn. They can provide insights into the company culture and the expectations for the Hire Manager role, giving you an edge in your application process.
We think you need these skills to ace Hire Manager- Manchester (Salford Quays)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Hire Manager position. Tailor your application to highlight how your skills and experiences align with what BSS is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in management, sales, or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive sales and build relationships.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that showcase your leadership skills and customer-focused mindset. Make sure to mention your willingness to learn about tool hire products.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Travis Perkins
✨Show Your Customer Service Skills
As a Hire Manager, you'll need to demonstrate your ability to engage with customers effectively. Prepare examples of how you've provided excellent customer service in the past, focusing on your communication skills and ability to build relationships.
✨Highlight Leadership Experience
Even if you haven't held a formal management position, think about times when you've taken the lead on projects or helped guide a team. Be ready to discuss these experiences and how they relate to managing the tool hire department.
✨Understand the Business
Familiarise yourself with BSS and its operations, especially in the tool hire sector. Research their services and think about how you can contribute to their growth. This will show your genuine interest in the role and the company.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within BSS. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.