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- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Kickstart your career with hands-on experience and growth potential.
- Qualifications: A friendly attitude and commitment to excellent customer service.
- Other info: Flexible hours and training support available for all employees.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you’re after a fast‑paced role with an employee‑focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in. No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
Responsibilities:- Handle deliveries and unpack stock
- Keep the store clean and prepare orders
- Hard work and a positive attitude are important
- Provide outstanding service in customer interactions and busy times
- Ask the right questions to understand customers’ projects and recommend solutions
- Be proactive by selling the benefits of Toolstation Club and Trade Accounts and signing customers up
- A warm, friendly personality that helps maintain high store standards
- Reliability – be there when the store needs you, flexible, committed, and supportive of customers and team
- Your best self – bring energy, enthusiasm, and let your personality shine
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits:- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
We’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Store Assistant in Hertford employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Hertford
✨Tip Number 1
Get to know the store! Before your interview, pop in and familiarise yourself with the layout and products. This shows you’re genuinely interested and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Be ready to showcase your personality! Toolstation values a warm, friendly vibe, so let your enthusiasm shine through during interviews. Share examples of how you've provided great customer service in the past, even if it’s not retail-related.
✨Tip Number 3
Flexibility is key! Make sure to highlight your availability for early starts and late finishes. Show that you’re committed to being there when the store needs you, and that you can handle the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Store Assistant in Hertford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Highlight Your Reliability: Make sure to mention your reliability and commitment to being there when needed. We value team players who can support both customers and colleagues, so share any relevant experiences that showcase this.
Focus on Customer Service: Since this role is all about providing outstanding service, emphasise any past experiences where you've gone above and beyond for customers. Even if you don't have retail experience, we want to know how you’ve delivered excellent service in other settings.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the Toolstation family!
How to prepare for a job interview at Travis Perkins
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Customer Service Skills
Since the role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you don’t have retail experience, any situation where you’ve helped someone can be relevant. Be ready to share these stories!
✨Be Prepared for Practical Questions
Expect questions that assess your ability to handle the physical demands of the job, like managing deliveries or stocking shelves. Think about how you would approach these tasks and be ready to discuss your work ethic and willingness to roll up your sleeves.
✨Demonstrate Your Flexibility
Toolstation values reliability and flexibility, so be prepared to discuss your availability and willingness to work early mornings or late evenings. Highlight any previous experiences where you adapted to changing schedules or took on extra responsibilities to support your team.