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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with customers.
- Company: Join the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Competitive salary, performance bonuses, exclusive discounts, and well-being support.
- Why this job: Be part of a friendly team and enjoy excellent career development opportunities.
- Qualifications: No prior experience needed; just bring your energy and a positive attitude.
- Other info: Enjoy most weekends and bank holidays off for a better work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Who are we
We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you’re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
- Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
- Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast-paced environment, where no two days are the same
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders' merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
- Competitive annual salary
- Performance-based bonuses to reward your hard work
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more!
- Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you. We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Customer Sales Assistant in Fareham employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant in Fareham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our branches and the products we offer. This will not only help you answer questions but also show us that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. We love candidates who can demonstrate their ability to build relationships and provide excellent service, so be ready to share examples during your chat with us.
✨Tip Number 3
Dress the part! While we appreciate a casual vibe, showing up looking smart and professional can make a great first impression. It shows us that you take the opportunity seriously and are ready to represent our brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in our minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for our team!
We think you need these skills to ace Customer Sales Assistant in Fareham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Customer Sales Assistant. Mention any relevant customer service experience or your ability to thrive in a fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon—this helps us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Travis Perkins
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, values, and what makes them the leading builders' merchant in the UK. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. Even if you don't have direct experience, think about times when you've helped someone or resolved an issue—this will demonstrate your friendly and approachable nature.
✨Emphasise Adaptability and Resilience
The role requires someone who can thrive in a fast-paced environment. Be ready to discuss how you've handled busy situations or adapted to changes in your previous roles. Highlighting your resilience will show that you're the right fit for a dynamic workplace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you determine if the company is the right fit for you.
