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- Tasks: Provide top-notch customer service and build strong relationships with clients.
- Company: Join a family-oriented company that values teamwork and inclusivity.
- Benefits: Competitive pay, bonuses, private healthcare, and discounts at leading retailers.
- Why this job: Excel in a dynamic environment while developing your career with us.
- Qualifications: Great communication skills and a friendly personality; experience is a plus.
- Other info: Enjoy a work-life balance with flexible hours and extensive career opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Joining our friendly and hard working family as a Customer Service/Sales Expert , you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times.What will I be doing? No one day is the same as the next in TP branch life, but here are a few pointers:
What experience do you need? This is a key customer facing role, you need the ability to provide great customer service , build effective relationships and work as part of a team. Previous experience of managing large customer accounts and developing relationships will be beneficial. We can teach you the rest. Does this sound like you? We hope you can say ‘Yes’ to all of the characteristics below – they are in the DNA of all our fantastic Customer Service/Sales Expert . Are you:
Being a Customer Service/Sales Expert in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose. As a new colleague you will be encouraged to enroll onto a TP development scheme – which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan, that embraces our values. You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!
Customer Service/Sales Expert employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Sales Expert
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travis Perkins. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past where you've provided excellent customer service. Be ready to share these stories during your interview to demonstrate your friendly and outgoing personality.
✨Tip Number 3
Show your adaptability! The job description mentions a dynamic environment, so be prepared to discuss how you've thrived in fast-paced situations before. Highlight your resilience and energy to prove you're the perfect fit for the team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining our team. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Customer Service/Sales Expert
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about building strong relationships with our customers.
Tailor Your Application: Make sure to customise your application to highlight your customer service skills and any experience you have with managing large accounts. We love seeing how your background aligns with what we do, so don’t hold back on those relevant experiences!
Show Your Enthusiasm: Let us know why you’re excited about joining our team! A bit of passion goes a long way, so share what draws you to the Customer Service/Sales Expert role and how you can contribute to our success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Travis Perkins
✨Know the Company
Before your interview, take some time to research Travis Perkins. Understand their values, mission, and what makes them a top employer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service or built strong relationships. Think about specific situations where you went above and beyond for a customer, as this aligns perfectly with the role of a Customer Service/Sales Expert.
✨Demonstrate Adaptability
Since the job requires someone who thrives in a dynamic environment, be ready to discuss how you've adapted to changes in previous roles. Share stories that highlight your resilience and ability to handle unexpected challenges while maintaining a positive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the company.
