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- Tasks: Be the face of our branch, delivering top-notch customer service and building relationships.
- Company: Join the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a great work-life balance.
- Why this job: Grow your career with award-winning training and a supportive, friendly culture.
- Qualifications: No experience needed; just bring your energy, adaptability, and a friendly attitude.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
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Who are we
We are the UK’s leading builders\’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you\’re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
In this role, you’ll:
Handle customer requests and provide product information
Prepare quotes and assist customers with their purchases to help boost sales
Ensure the smooth and safe movement of products throughout the branch
Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
Comfortable in a busy, fast-paced environment, where no two days are the same
Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders\’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
Competitive annual salary
Performance-based bonuses to reward your hard work
Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
Generous contributory pension scheme to secure your future
Exclusive discounts across various Group businesses, including 20% off at Toolstation
Wellbeing support to help you stay at your best
MyPerks discounts at top retailers, restaurants, and more!
Work-life balance:Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
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Customer Sales Expert employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Expert
✨Tip Number 1
Familiarise yourself with the products and services offered by the builders' merchant. Knowing your timber from your bricks will not only impress during interviews but also help you engage confidently with customers.
✨Tip Number 2
Practice your customer service skills in everyday situations. Whether it's at a café or a shop, being friendly and approachable will help you develop the right attitude for this role.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights into the company culture and what it takes to succeed as a Customer Sales Expert, which can be invaluable during your application process.
✨Tip Number 4
Show your adaptability and resilience by preparing examples of how you've handled challenging situations in the past. This will demonstrate your ability to thrive in a fast-paced environment, which is key for this role.
We think you need these skills to ace Customer Sales Expert
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Customer Sales Expert role entails. Highlight key responsibilities and required skills in your application to show that you are a good fit.
Tailor Your CV: Customise your CV to reflect your adaptability, resilience, and customer service skills. Use specific examples from your past experiences that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for the UK's leading builders' merchant and how you can contribute to their friendly and supportive culture.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Travis Perkins
✨Show Your Customer Service Skills
As a Customer Sales Expert, you'll be the face of the branch. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to build relationships and handle requests effectively.
✨Demonstrate Adaptability
This role requires someone who can thrive in a fast-paced environment. During the interview, discuss situations where you've had to adapt quickly to changes or challenges, showcasing your resilience and tenacity.
✨Emphasise Teamwork and Culture Fit
The company values a friendly and supportive workplace culture. Be sure to express your enthusiasm for working as part of a team and how you contribute positively to group dynamics. Share experiences that reflect your outgoing nature.
✨Prepare Questions About Growth Opportunities
Since the company offers career development opportunities, come prepared with questions about training programmes and apprenticeships. This shows your eagerness to grow within the company and your commitment to long-term success.