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- Tasks: As a Customer Sales Assistant, you'll deliver top-notch service and build relationships with customers.
- Company: Join the UK's leading builders' merchant with over 500 branches and a supportive team culture.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career development opportunities.
- Why this job: Be part of a friendly team where every day is different and growth is encouraged.
- Qualifications: No experience needed; just bring your energy, adaptability, and a positive attitude!
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert
Who are we
We are the UK’s leading builders\’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you\’re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
In this role, you’ll:
Handle customer requests and provide product information
Prepare quotes and assist customers with their purchases to help boost sales
Ensure the smooth and safe movement of products throughout the branch
Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
Comfortable in a busy, fast-paced environment, where no two days are the same
Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders\’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
Competitive annual salary
Performance-based bonuses to reward your hard work
Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
Generous contributory pension scheme to secure your future
Exclusive discounts across various Group businesses, including 20% off at Toolstation
Wellbeing support to help you stay at your best
MyPerks discounts at top retailers, restaurants, and more!
Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Customer Sales Assistant employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. Knowing the ins and outs of what they sell will help you engage with customers confidently and show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills in various scenarios. Think about how you would handle different types of customers and their requests, as this will prepare you for the fast-paced environment you'll be working in.
✨Tip Number 3
Showcase your adaptability and resilience during any interactions you have with the company. Whether it's through networking or during the interview process, demonstrating these traits will align well with what they're looking for.
✨Tip Number 4
Emphasise your ability to work in a team and contribute to a positive workplace culture. Share examples from past experiences where you've helped create a supportive environment, as this is key to thriving in their team.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities the company is looking for in a Customer Sales Assistant. Tailor your application to highlight how your skills and personality align with their needs.
Showcase Your Customer Service Skills: In your CV and cover letter, provide specific examples of how you've delivered excellent customer service in the past. Mention any experience where you built strong relationships with customers, as this is crucial for the role.
Highlight Adaptability and Teamwork: Emphasise your ability to thrive in a fast-paced environment and your willingness to learn. Mention experiences that demonstrate your adaptability and how you contribute positively to a team dynamic.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Use a friendly tone and express why you want to work for them specifically, mentioning their commitment to career development and a supportive workplace culture.
How to prepare for a job interview at Travis Perkins
✨Show Your Customer Service Skills
As a Customer Sales Assistant, your ability to provide exceptional customer service is crucial. Prepare examples of how you've successfully assisted customers in the past, highlighting your friendly and approachable nature.
✨Demonstrate Adaptability
This role requires someone who can thrive in a fast-paced environment. Be ready to discuss situations where you've had to adapt quickly to changes or challenges, showcasing your resilience and tenacity.
✨Familiarise Yourself with the Products
While you may not need prior experience, having a basic understanding of the products offered by the company can set you apart. Research common building materials and tools to show your enthusiasm for the role.
✨Emphasise Teamwork and Culture Fit
The company values a positive workplace culture. Be prepared to talk about how you contribute to a supportive environment and share examples of successful teamwork from your previous experiences.