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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist with product information and sales.
- Company: Join the UK's leading builders' merchant with a friendly and inclusive culture.
- Benefits: Competitive salary, bonuses, discounts, and comprehensive wellbeing support.
- Why this job: Be the face of our branch and build lasting relationships with customers.
- Qualifications: No prior experience needed; just bring your energy and a friendly attitude!
- Other info: Enjoy career development opportunities and a healthy work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert
Who are we
We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
In this role, you’ll:
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Handle customer requests and provide product information
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Prepare quotes and assist customers with their purchases to help boost sales
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Ensure the smooth and safe movement of products throughout the branch
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Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
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Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
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Comfortable in a busy, fast-paced environment, where no two days are the same
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Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders' merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
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Competitive annual salary
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Performance-based bonuses to reward your hard work
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Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
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Generous contributory pension scheme to secure your future
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Exclusive discounts across various Group businesses, including 20% off at Toolstation
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Wellbeing support to help you stay at your best
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MyPerks discounts at top retailers, restaurants, and more!
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Work-life balance:Â Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Customer Sales Assistant employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our values and what we stand for. This will help you connect with us and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of our branch, think about how you can create a friendly and welcoming atmosphere. Role-play scenarios with friends or family to get comfortable with handling different customer requests.
✨Tip Number 3
Be ready to showcase your adaptability! We love candidates who can thrive in a fast-paced environment. Think of examples from your past experiences where you've had to think on your feet or handle unexpected challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're proactive and eager to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and approachable side of you that matches our team culture. Don’t be afraid to show us why you’d be a great fit for our branch!
Tailor Your Application: Make sure to tailor your application to the Customer Sales Assistant role. Highlight any relevant skills or experiences that demonstrate your adaptability and customer service abilities. We love seeing how you can contribute to our supportive workplace!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read and understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Travis Perkins
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, values, and what makes them the leading builders' merchant in the UK. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Sales Assistant, you'll be interacting with customers daily. During the interview, highlight any past experiences where you've provided excellent customer service or built strong relationships. Use specific examples to demonstrate your friendly and approachable nature.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various customer situations. Think about scenarios where you had to adapt quickly or resolve a conflict. Practising these responses will help you feel more prepared and confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training programmes, or career development opportunities. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
